Head of Campus Operations

Job DescriptionCompany: Victoria College of Arts and DesignPosition: Head of Campus Operations Location: ONSITE, London, UK (Canary Wharf)Salary: £60,000 to £70,000 (Depending on experience and qualification)Hours: Full-Time, Monday to Friday (9:00am – 5:00pm)About usVictoria College of Arts and Design provides the highest quality education in the arts and design fields. Our main goal is to guide and support our students on their journey to become successful individuals. We strive to offer the best services and resources available to ensure that our students are well-prepared for a career in the creative industries. From the moment a student enrols to the day they graduate, we are committed to providing the support and guidance needed to help them reach their full potential. Whether it is through our expert instructors, state-of-the-art facilities, or extensive network of industry connections, Victoria College of Arts and Design is dedicated to helping our students achieve their goals and build successful careerJob Summary: VCAD is seeking a Head of Campus Operations to oversee the academic campus operations managers across all college campuses. The role involves ensuring the smooth functioning of academic programs, managing academic operations, and maintaining educational quality and compliance with institutional policies and standards. The Head of Campus Operations plays a crucial role in supporting faculty, staff, and students, fostering a conducive learning environment, and driving the success of VCAD's educational mission.Key Responsibilities:Strategic Leadership:Provide strategic direction and leadership to the academic campus operations managers.Develop and implement policies and procedures to optimize campus operations and enhance academic excellence.Faculty and Staff Management:Supervise recruitment, training, and performance evaluation of academic staff.Foster a collaborative and supportive work environment for faculty and staff.Student Support and Services:Oversee student enrolment processes, registration, and academic advising.Implement and manage student support services to enhance the student experience.Quality Assurance and Compliance:Ensure compliance with accreditation and regulatory requirements.Monitor program effectiveness and implement improvements as neededResource Management:Allocate resources efficiently to support academic programs and services.Collaborate with academic managers and partnership managers to optimize resource allocation.Additional Responsibilities:In addition to the aforementioned duties, the Head of Campus Operations will also be responsible for overseeing academic recruitment processes to ensure the smooth functioning of academic operations. This includes collaborating with the HR department to attract and hire qualified academic staff, conducting interviews, and making hiring decisions in alignment with institutional needs and standards. The incumbent will play a pivotal role in building and maintaining a strong team of academic professionals to support the educational mission of VCAD.Moreover, the Head of Campus Operations will be required to conduct regular meetings with Academic Campus Managers across different sites to ensure the seamless operation of all campuses. These meetings will serve as a platform to address any operational issues, share best practices, and align strategies to maintain consistency in academic standards and delivery across all locationsAdditionally, the incumbent will need to undertake regular visits to different campuses for in-person meetings, monitoring, and assessment of academic operations. This direct engagement with each campus will facilitate a deeper understanding of their unique needs and challenges, enabling effective support and resource allocation to enhance overall performance and student experience.Requirements:Master's degree or higher in education, educational leadership, or a related field.Proven experience in academic administration or management, preferably in higher education.Strong leadership, communication, and organizational skills.Knowledge of accreditation standards and educational regulations.Proficiency in educational technology and data analysis.Ability to work collaboratively and adapt to changing educational trends.Benefits:Private medical (health) insurance with BUPA.Generous annual leave including bank holidays.Workplace pension scheme.Statutory Sick Pay.Career development opportunities.Gym membership discounts.Retail discount schemes.Cinema discounts.Grocery discounts.Cycle to work scheme.Financial wellbeing support including personal debt advice and education.My Mind Pal (mental fitness) program.If you meet the qualifications and experience required and are passionate about supporting students in their academic journey, we encourage you to apply for the role of Head of Campus Operations at VCAD. Join our dedicated team and make a positive impact on the lives of our students.
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