Head of Acquisition - Partner Growth

About UsOur teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.About the roleThis is a new role offering exciting opportunities to interact with and impact some of the world’s leading online grocery retail businesses.The Head of Acquisition- Partner Growth will be responsible for supporting our partners with improving their acquisition strategies, driving adoption of best practice, and ensuring partners are fully utilising all OSP features that support acquisition.You will consult with partners through both in-depth projects, and ongoing optimisation forums aimed at improving their commercial performance.You will inspire partners and build strong relationships, share learnings, and leverage data to enable our partners to succeed.This is an entrepreneurial role, and requires someone who is comfortable identifying new opportunities, and setting up new programs and services that deliver value to our partners.About you It would be great to hear from you if you have… Ideally 7+ years experience in a performance marketing or customer acquisition focussed role, experience within online Grocery industry and within international markets is a big plusProven track record of scaling a customer base in a direct to consumer business, and implementing a test and learn approach to identify and grow new acquisition channelsDemonstrated experience and understanding of how to run and optimize various acquisition channels including paid search, paid social, programmatic display, and offline media such as direct mail and out of home advertisingDemonstrated ability to drive commercial impact within a business, previous  responsibility for a P&L or budget is  beneficialComfortable utilizing data to gain a clear understanding of the customer journey, identify and implement improvements, and measure performanceExperience analysing effectiveness of various marketing channels through different measurement frameworks, and optimizing marketing return on investment/ CPA:LTVExperience managing agencies or contractors within the performance marketing space. You know what good looks like, and can get the best out of these relationshipsBA/BSc degree in a technical field or equivalent practical experienceIt would be great but not essential if you have…           Experience of working in a client facing support organisation          Full current driving licence          Experience with the OSP          Retail/Grocery industry knowledge desirableWhat do I get in returnOur employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. Hybrid working and flexible working patterns;  Private healthcare Car salary sacrifice and Cycle to Work schemes;  A range of amazing benefits, including Free Shares and Life Assurance;  15% off your Ocado.com shopping;  Company shop offering discounts of up to 70% on groceries from leading brands and major retailers;  Exclusive travel, retail and leisure discounts nationwide;  Incredible Head Office, complete with onsite cafe and restaurant just 20 minutes by train from Kings Cross;  A free shuttle bus from and to Hatfield Station;  22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete);  Enhanced Pension scheme, matching employee contributions up to 7% of salary;  Employee Assistance Programme.We’re in it together, we are proud of what we do, we can be even betterSummaryLocation: HatfieldType: Full time