Head of Account Management Sales

Would you like to lead and build a collaborative team? Do you enjoy using a data-driven approach to achieve growth? Join us in shaping a more just world. About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities. About the RoleYou will be responsible for leading, and managing the desk account management sales team of 8 based in our Leeds office. Your team will deliver high performance against revenue and KPO targets and best-in-class service. ResponsibilitiesImplementing sales strategies and operating plans ensuring customer and opportunity is proactively managed and engaged with Ensuring all new joiners receive an effective and comprehensive induction plan to set them up for success Identifying competitor threats and developing effective countermeasures. Dealing with and resolving employment and performance issues as required Identifying customer sub-groups, targeting customers already using competitor services, developing plans to proactively engage with appropriate offers Supporting target setting and influencing policy and strategy providing input when required Gathering customer and market insights ensuring we meet the customer needs and reporting this against our goalManaging conflict and seeking commercial resolution of customer disputesRequirementsHave excellent people management and coaching capabilities driving sales teams to achieve Have a solid sales/customer service track record, with responsibility for delivery of large volume revenue targets Demonstrate the ability to present and connect to staff at all levels as well executive level audiences Be able to prioritize in an agile environment to drive, and achieve results through self and others Have excellent leadership, communication, influencing and interpersonal skills Have strong conflict management and negotiation skillsWork in a way that works for you We promote a healthy work/life balance across the organisation, with various flexible and remote working options available to our people. Working with Us We are committed to equal opportunity employment regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity Together, we are building a diverse and inclusive workplace. Working for you We know that your well-being and happiness are key to a long and successful career. These are just some of the benefits we are delighted to offer:  Enhanced family support and Shared Parental Leave Competitive pension contributions Electric Vehicle Scheme Save As You Earn Share Scheme Optional Private Medical and Dental Insurance About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1-855-833-#####.Please read our Candidate Privacy Policy.SummaryLocation: LeedsType: Full time