Head Concierge - Victoria

We are recruiting for a Head Concierge to take the lead on a small residential building based in Victoria. You will be overseeing contractor works, providing front of house assistance for the residents and giving guidance to the on-site Concierge team. You will be reporting into the Property Manager who is based at Head Office.Salary: £32,000 to £35,000 depending on experienceHours: Monday to Friday, 8am to 5pm Duties: Provide a presence in the building and in the main reception area. Welcoming residents and visitors into the building in a polite and friendly manner. Provide assistance and guidance to your team members when required, ensuring the workplace is a supportive environment.Dealing with all resident's requests and complaints efficiently. Taking inbound phone calls, redirecting, or taking messages as required. Accurate parcel handling and recording. Key management including signing out of key cards to contractors and ensuring their prompt return. Maintaining a logbook of current and past contractors and on-site visitors. Internal and external patrols of the development.Suitable candidates will need to provide 2 recent professional references and will undergo relevant vetting checks.
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