Harmony - Business Support Manager

Are you enthusiastic, resilient, and motivated wanting to make a difference in the lives of young people? Would you love the opportunity to work as a Business Support Manager?

Do you have experience within the Childrens Residential sector? Do you have experience with Onboarding, Referrals and Admin tasks? We have an INCREDIBLE Opportunity for a Business Support Manager who will work alongside the Manager of the home, helping with the behind-the-scenes tasks, ensuring all procedures are followed and everything runs smoothly.

The Childrens Residential home is a 4-bed home with children aged 8-18 with Emotional Behaviour Difficulties (EBD). The home had been established to nurture and guide the children, supporting them to develop into confident, independent and healthy young adults.

Job Title: Business Support Manager

Salary: £30,000

Location: Home Based, Essex

Hours: 40 hours per week

Contract: Permanent

You will be joining an established and experienced care team as a Business Support Manager. This role is offered on a full-time basis, Home Base working (may have to travel into the office).

About the Role

• Welcoming newly hired employees and executing the engagement plan throughout the onboarding journey; managing the end-to-end onboarding process, ensuring a great experience for new employees and a smooth start into their roles.

• Preparing and distributing onboarding welcome gifts.
• Creating clear policies and employee handbooks that explain company operations.
• Crafting and sending communication with information about the company, onboarding agenda, equipment handover, dress code, parking options, perks and similar items.
• Ensuring new hires have technical assistance to properly set up their hardware/software and distribute manuals, passwords, and guidelines, as needed.

• Occasionally hosting onboarding sessions.
• Coordinating onboarding presentations and product demos.
• Auditing data and setting up employee profiles in internal HR systems; assisting with the coordination, preparation, and distribution of employee documentation.
• Aligning new employees with managers and their teams and communicating involvement procedures to all stakeholders.

• Serving as the primary point of contact for hiring managers and newly hired employees.
• Providing reporting and project updates to team lead and/or senior management.
• Prioritising and managing workload to meet critical deadlines.
• Acting as a subject matter expert and making recommendations on how to improve process efficiency.

• Ensuring compliance with all processes and maintaining a high level of confidentiality at all times.
• Challenging the status quo and proactively identifying process improvements.
• Identifying innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience

Requirements

• Experience working within the Childrens Residential sector (ESSENTIAL)
• Experience with Onboarding (ESSENTIAL)
• Experience with Admin (ESSENTIAL)
• Experience with Referrals (ESSENTIAL)

Click the 'APPLY' now and one of the Vetro team will be in touch.

www.vetrorecruitment.co.uk

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.