Guest Service Manager

Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge team, you will have access to a suite of benefits that include
Hotel discounts portfolio wide Staff rates and up to 50% discount on food & beverage and spa
Wagestream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
24/7 access to our employee assistance programme
Flexible working opportunities
Free Parking
Free Meals on shift
A day in the life of
As Guest Service Manager , you will be responsible for Managing all aspects of your team, as well as overseeing any events within the hotel. You will maintain consistent standards of service, ensuring guest satisfaction whilst creating a working environment that supports our values.
Based in the Mercure Bristol North The Grange you will be part of a small (but mighty!) team of passionate people who know that being the best doesnt always mean working around the clock. Our hotel has 68 bedrooms and set in 18 acres of gardens.
What do we need from you?
To be successful in this role, the ideal candidate have a minimum of 2 years management experience. A minimum of 4 years working Front Office and preferably working with OPERA.
Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
Built in 1851, this elegant country house hotel is set in 18 acres of attractive woodlands and countryside, yet close to the M4 and M5. Ideal for a relaxing break away from it all.
This hotel has 68 bedrooms and 6 conference rooms for up to 150 guests

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