Guest Service Executive

Job Title: Guest Service Executive – Luxury Serviced Apartment – West LondonSalary: Up to £30,000Location: West LondonMy client is looking for a Guest Service Executive to join their Luxury Serviced Apartment company in West London. As Guest Service Executive your primary responsibility is to manage the customer journey from the enquiry stage through to check-out. We are looking for someone with fantastic customer service skills so that the guests receive the best experience.About the positionProvide excellent customer service by responding to all customer and guest queriesBe the first point of contact for the guestsTake payments and reservationsHandle all incoming inquiries and manage complaints if anyAct as an ambassador for the company brand4 days on 4 days offThe successful candidatePrevious experience in hotels or serviced apartmentsGood communication skills in English (written and verbal)Fantastic customer service skillsExperience in managing a cleaning teamSomeone who is well organised and willing to go the extra mileGreat career progression optionsIf you are keen to discuss the details further, please apply today or send your cv to
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