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Guest Service Assistant- (Part Time)

Posted a month ago

  • London, Greater London
  • Any
  • External
  • Expires In 2 months
This advertiser has chosen not to accept applicants from your region. Aimbridge Hospitality EMEA are now seeking a Guest ServiceAssistant. Description Whoare we?Aimbridge Hospitality EMEA are a division ofthe global Aimbridge Hospitality brand, overseeing over 1,600 hotelsand resorts across the world. We work with big brands such as Hilton,Accor, Marriot and IHG as well as small independent hotels andeverything in between.Our Guest Service Team are:Passionate about delivering great serviceand be guest focusedHave previous experience inReceptionist, Guest Relations, is a huge advantageExperienced in handling guests queries and complaintsExperience using Opera PMS is a huge advantage Are willingto learn new things and work as part of a wide hotel teamWe are open 7 days a week 365 days a year and need people to work arange of shifts and days - this means we can offer great flexibilityif required.What is in it for you?As part of the Aimbridge team, you will have access to a suite ofbenefits that includeHotel discounts portfolio wide –Staff rates and up to 50% discount on food & beverage and spa and allbenefits of being IHG Employee.Wagestream – Stream up to40% pay as it is earned and set automatic savings to support yourfinancial wellbeing.24/7 access to our employee assistanceprogrammeBecoming part of the IHG Hotels & Resorts family,one of the world’s leading hotel companies - which means globalopportunities.A day in the life of…As Night Guest Service Assistant , you will bethe first point of contact for most of our guests. Your role will beto welcome guests from all over the World with a friendly smile andexceptional service. You will work closely with your team mates toensure that together each shift is smooth and efficient and deliverthe best possible guest experience every time.Based in theEast London , you will be part of a team of passionate people who knowthat being the best doesn’t always mean working around the clock.Holiday Inn Express London ExCel.What do we need fromyou?To be successful in this role, you will bepassionate about providing an exceptional guest experience and livingthrough our brand standards.At Aimbridge we believepersonality is key, so it goes without saying that you will have bagsof personality and a real flair for hospitality.
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