GREEK: Customer Services & Post Sales administrator

This is a lovely role for a GREEK speaker who likes customer care and is based around the READING area. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers. The company is within the automotive sector and you will deal with classic inbound calls. There is an admin content and the team is friendly and warm.
Title: GREEK: Customer Support Specialist
Location: Reading, UK
Team: Finance Team
Language fluent Greek
Salary : £27,000
Work style: Hybrid . Full time office for the first 6 months. WFH 2 days a week after probation
Contract type: 1 year contract . Hybrid work
About the Company:
Huge US business within technical and automotive , The company creates nifty gadgets that are used globally and are very exciting and innovative products to work with . You will get full training so that the advice that you give is a genuine solution to a problem. The team is international and very well thought of .
The Role:
You will support automotive dealerships in Europe and will be the frontline representative of the company. This is an inbound role in which you will support automotive dealers who will be submitting financial data. The role will involve a significant amount of excel work .
Responsibilities:

• Respond to incoming phone and email
• Log customer queries
• Looking at financial data coming from dealerships, using excel to match information
• Provide product training to dealers
• Advise on products
• Help customers navigate the various products
• Daily use of excel to upload data

Skills:

• Fluent Greek
• 6 months previous experience working in a customer care role

Excel