Grants Administrator

We are excited to partnering with a city based charity who is looking to recruit a Temporary Grants Administrator to cover for some long term leave for approx 3-4months. Working as part of a team, the purpose of this role is to ensure the smooth operation
of the Grants Department and its funding programmes.
Support during this particular period is crucial as it covers both the financial and operational year end. As such there will be a strong emphasis on administration using in main the grants database on Salesforce. Projects will include the running and updating
of reports, updating of dashboards, assisting with grants enquiries, offers and processing of payments, and the organising of events related to our funding programmes.
As well as this you will also support with:
Operations (particularly CRM)
End-to-end data management of team functions using CRM System Salesforce, to include data entry, report and dashboard creation, and general record and data maintenance/ cleaning.
Enable the smooth processing of grant-funding applications and relationship management, through use of software packages such as Form Assembly, Members and more.
Liaise with external support agencies and software providers to resolve any operational issues.
Communications (Foundation)
To be the first point of contact for the Grants Department, answering enquiries via phone, email, letter and social media. Ensures applicants are dealt with compassionately and professionally.
Event Co-ordination
To assist in administering arrangements for a small number of events.
Grant /Committee Administration
To assist with the preparation of meeting papers for circulation before board meetings.
To ensure all systems, databases and hard copy files are kept up to date, remove duplicates and allow for timely processing and payment of grants.
Additional Information
The post holder may also be expected to carry out other duties, as reasonably requested.
The person
The ideal person will have;
Proven organisational and administrative capabilities
High level of attention to detail
Salesforce or other CRM experience (ideally Administrator level)
Excellent communication skills both written and verbal to support applicants/grantees from a wide range of organisations and backgrounds
Proactive and organised team-player, with a can-do approach to challenges
Ability to effectively manage workload, adjust to changing requirements and deliver to deadlines
Computer skills including Microsoft Office at highly proficient level
Full time: 5 days per week, 8 hours a day including 1 hour lunch (hours to be performed between 8am - 6pm with core hours of 10am - 4pm).
Hybrid working available on request up to a maximum of 1 day working from home per week
We are looking for someone to start from mid-June.