Graduate Customer Account Manager

A fantastic opportunity for an Internal Account Manager to join a friendly, dynamic Sales team in Coventry. 

You will provide first-class customer service to our valued clients and sales support to the sales team, all within a fast-moving B2B environment. You will be required to demonstrate exceptional organisational skill paired with highly efficient and accurate administrative ability. You will be involved in all aspects of the business cycle and offer an all-round customer focused approach.

Key Skills and Essential Experience:

Essential requirements for the role:

• 2 years experience in a B2B Customer Service role


• Competent user of Microsoft Office functions


• Educated to A-Level Standard (or equivalent)


• Demonstrate strong Mathematics and Numeracy

The successful candidate will also have the following key skills:

• Be outgoing, positive and have excellent communication skills, particularly on the telephone


• Be a strong and accurate administrator


• Be commercially minded


• Be a flexible and supportive member of the team


• Manage a healthy workload and maintain focus and organisation


• Be able to understand and effectively follow company process and procedure


• Have a track record of customer service success and a desire to improve the customer experience


• Show a desire to learn about new and existing products