Graduate Claims Handler

Job Description// Graduate Claims Handler // Cardiff // £23K // Hybrid //Do you want to be part of a team that offers industry leading customer service?My client is looking for graduates who are looking for a career in Customer Service to join their growing team.If you graduated in 2023 and you're looking to start your career, this role may be for you!Key Responsibilities:Assessing indemnity and liability on claimsIdentification and referral of fraud indicatorsPro-active case load managementNegotiating settlement of claimsProviding exceptional service to customersAdhere to the business’ risk and compliance procedures to ensure compliance with all regulatory and legislative requirements.Actively seek and provide input that may lead to improved operational processes within the claims area.Support the Claims Team Leader with day to day departmental activity.Ensure quality, service standards and productivity levels are maintained to a high standard and in line with the company’s expectations. About You:Experience working in a customer service environment Strong communicator with an ability to build relationships with customers, third parties and Hedgehog suppliersGreat phone mannerProblem solverAbility to interpret data to identify trends to inform actionSelf-motivated & able to work within a team frameworkBenefits:33 days annual leave (25 days + 8 bank holidays)Nest Pension schemeSupport professional training and qualifications, allowing employees to take control of their own careersDiscounts on Central Cardiff NCP car parksGroup social events // Graduate Claims Handler // Cardiff // £23K // Hybrid //
#J-18808-Ljbffr