Global Retail Lead Product Owner

At Dyson, we sell by demonstrating. Through our growing network of Dyson Demo Stores and retail spaces, we simply explain how our technology works, and why it’s better. Our Product Management team helps to bridge the gap between Global Retail, market needs, and Global IT and contributes to the delivery of Retail and IT projects while shaping the long-term Dyson Retail strategy.We prioritise our campus culture and do not offer a regular hybrid working setup to maintain Dyson's spirit of collaboration, creativity, and inventiveness in our dynamic workspaces.About the roleAs our Global Retail Product Owner, you will be instrumental in driving the evolution of Dyson's retail landscape. Your primary focus will be on deploying a cutting-edge POS system across our global retail network, propelling Dyson towards its goal of becoming an omni-channel retailer. You will need to possess a profound comprehension of retail operations, customer expectations, and emerging technologies. Reporting to the Head of Global Retail Product, you will collaborate with cross-functional teams to define product requirements, prioritise features, and drive transformative solutions.Your accountabilities include supporting Global Retail with system analysis, data insights, and process optimisation using tools like Signavio/Visio, Tableau, and Looker. You will be responsible for collecting and preparing project updates, delivering reporting requests, and enhancing dashboards in alignment with business priorities and timelines. Collaborating with IT Application Services, you will define and prioritise requirements for future enhancements, exploring opportunities for deploying omni-channel functionality.Additionally, you will cultivate internal relationships with key stakeholders and continuously seek enhancement opportunities within the business. Your role will be pivotal in shaping Dyson's retail landscape and ensuring seamless integration of technology to enhance customer experiences across all touchpoints.About you- Degree in a STEM or Business subject (desirable)- Agile or waterfall delivery team experience- Knowledge of SAP ECC or S/4 HANA (desirable)- Proficiency in Jira and Confluence- Strong problem-solving skills and ability to identify areas for improvement- Organised, delivery-focused, and self-initiative-driven- Effective verbal and written communication skills for diverse audiences- Experience in project management from conceptualisation to implementation- Proficient in creating, executing, and documenting project-based Business Test cases- Basic understanding of Retail Industry and processes, including Aftersales, Logistics, and Omni-Channel- Ability to communicate effectively with internal and external stakeholders at all levels- Capable of working well in a team environment with tight deadlines and multiple priorities- Skilled in presenting technical information to various audiences for understanding and persuasion- Performance-related bonus scheme- Life assurance- Discounts on Dyson machines and retail purchases- Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)Lifestyle- Generous holiday allowance of 27 days (plus bank holidays)- Free on-site lunches, fruit, and hot drinks- Access to on-site sports centre, gym, hair salon, and lifestyle assistance- Electric vehicle salary sacrifice scheme- Option to purchase additional holiday daysHealth- Private medical insurance and dental insurance- Employee assistance programme- Digital GP services- On-site physiotherapy and GP services- Prescription service- Fertility treatment support#LI-JM1Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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