German Speaking Customer Service

Brook Street is working with a growing client in the insurance industry that is seeking a German-speaking customer service advisor.

Main duties:

• To answer queries from customers and record information.
• To ensure all information is correct and accurate.
• To manage call volumes effectively.
• To maintain and effective working relationship with staff and customers.

Knowledge, skills, abilities and experience:

German Speaker

Attention to detail

Excellent written and verbal communication skills

Company Benefits:

• 25 days leave + bank holidays
• Holiday purchase scheme
• Bonus scheme
• Pension
• Private medical insurance
• Life assurance 4x salary
• Maternity/Paternity benefits
• Remote working

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.