German Speaking Customer Service Agent

Our Mission
Learn more about the general tasks related to this opportunity below, as well as required skills.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. Our aspiration is to move money and information in a way that moves the world. Our Purpose is to deliver superior value for our clients through leading technology, targeted innovation and excellence in everything we do.
Our core values are to earn client trust every day, create with purpose, inspire and achieve excellence, do the right thing and deliver on the promise of one Fiserv. It’s these values that create a foundation for us to be able make the right decisions and deliver on our commitments to our client’s and one another other.
Are you fluent in German and passionate about delivering exceptional customer service?
We are seeking a dynamic and enthusiastic individuals to join our team as a German-speaking Customer Service Representative.
As a key member of our call center, you will play a crucial role in ensuring customer satisfaction and maintaining our high service, standards working on behalf of a national and well-recognized banking client.
What we offer
Competitive salary starting from £30k
Full training provided.
Company laptop
Pension contribution of up 7.5%
Health and Wellness Resource platform access for you and your family
Life Insurance
Private Medical Insurance
Private Dental Insurance
Income Protection
Enhanced Maternity, Paternity and adoption leave
Living Proof Points Scheme – Get recognised by your colleague and spend your points at multiple high-street retailers.
22 days annual leave, increasing with length of tenure
Cycle to work scheme
Career development, training and professional qualification opportunities – we want to provide you with the tools to succeed and grow in your role
If you are fluent in German, customer-oriented, and looking for a rewarding career, we would love to hear from you.
Well-being at Fiserv
Our associates are the most important part of our business. To solve complex business challenges and create differentiated value for Fiserv clients, it's important that our associates are able to give their best at work every day. This means feeling great in all aspects of their lives, as it relates to physical, financial, emotional and social well-being.
Our People
At Fiserv, our culture starts with our people. Want to learn what associates from across the company do or what it's like to work at Fiserv? Get to know us.
Our commitment to Diversity and Inclusion
Fiserv actively supports and encourages diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability'