German speaking Customer Account Coordinator

FRENCH SELECTION UK
German speaking Customer Account Coordinator
Salary: circa £27,000 p.a. + Benefits
Location: Watford, Hertfordshire
At commutable distance by car from: St Albans, Watford, Hatfield, Hemel Hampstead, Edgware, Harrow, Wembley, Chesham, Amersham, Borehamwood, Rickmansworth, Hertfordshire
Ref: 8124ACG
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*** Hybrid Working Available ***
The Company:
Our client is a well-established and award-winning company with international operations.
Main duties:
To be the point of contact for customers and maintain successful client relations.
The Role:
- To maintain long-lasting successful relations with customers to increase customer retention
- To address customer concerns and find solutions to increase satisfaction
- To work with internal departments and act as a liaison for the customer
- To make customer aware of product portfolio and identify opportunities for additional sales
- To monitor customer spending pattern and provide recommen...