German speaking Customer Account Coordinator

FRENCH SELECTIONRECRUITMENT SPECIALISTS International BusinessIndustries & Services
German speaking Customer Account Coordinator
WatfordRef: 8124ACG Company Profile Our client is a well-established and award-winning company with international operations. Responsibilities German speaking Customer Account CoordinatorSalary: circa £27,000 p.a. + BenefitsLocation: Watford, HertfordshireAt commutable distance by car from: St Albans, Watford, Hatfield, Hemel Hampstead, Edgware, Harrow, Wembley, Chesham, Amersham, Borehamwood, Rickmansworth, HertfordshireRef: 8124ACG*** Hybrid Working Available ***Main duties:To be the point of contact for customers and maintain successful client relations.The Role:- To maintain long-lasting successful relations with customers to increase customer retention- To address customer concerns and find solutions to increase satisfaction- To work with internal departments and act as a liaison for the customer- To make customer aware of product portfolio and identify opportunities for additional sales- To monitor customer spending pattern and provide recommendations accordingly- To contact dormant accounts and find solutions to encourage re-activation Candidate's Profile - Fluent in German (written and spoken) - Essential- Previous experience in customer service and/or account management – Essential- Proactive, confident and dynamic personality- Patient and adaptable with excellent organisation- Excellent communication skills and a team player- IT literate Keywords Customer Relations, Client Relations, Admin, Customer Service, Contracts, Customer Retention, Account Management, Sales Admin, Sales Support, Customer Satisfaction, German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-CroatianSubmit your CV and job search requirements to be considered for current and futuresuitable vacanciesAre you currently recruiting? We will contact you to discuss your requirements in further details
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