German speaking Credit controller

Credit Control - German speaking - Basingstoke - Permanent - £35,000-£38,000

FryerMiles are delighted to be partnering with an industry leading business based in Basingstoke to assist with their recruitment of a German speaking credit controller on a permanent basis.

Job Description:

• Ensuring customers settle outstanding accounts to agreed terms to increase cashflow.
• Opening new accounts, applying for all required references, ensuring the NAAF application is complete and customer account is created accurately.
• Regular review of credit limits for existing customers using online credit references and trading history, suggesting appropriate credit limit to be applied to the account.
• Analysis of aged debt to identify risk, payment performance trends and to report on cashflow forecasting.
• Responding to customer queries and handling non-payment issues.
• Issuing monthly statements to customers.
• Managing the 'Dunning process' to ensure reminder letters through to final notice letters are issued.
• Communication with Area Sales Managers to detail account issues or impending debt collection/ legal action and management of that process
• Managing held order process ensuring daily communication to ASMs and the wider business to confirm orders held/released.
• Provision of credit management reporting to ECM and general business on a monthly basis and as required.
• Proactively identify process improvement opportunities and propose solutions/take responsibility for improvement implementation.

Requirements:

• Fluent in both written and spoken German and English
• Consistent track record of success in credit control including setting up of accounts and credit limits.
• Collaborative team player, able to work on own initiative with good judgement and experience of decision making in a credit control environment.
• Experience of both consumer and commercial credit control advantageous.
• Experience of the entire Order to Cash Cycle.
• Knowledge of Excel essential and Oracle advantageous.
• Excellent relationship building and communication skills.
• Good time management and organizational skills

Benefits:

• Hybrid working model
• Competitive salary and bonus potential
• Private Healthcare, contribution towards a wellbeing benefit of your choice and Healthshield
• Contributory Pension
• Staff discount and company contribution
• Competitive holiday allowance, your birthday off and more.

Credit Control - German speaking - Basingstoke - Permanent - £35,000-£38,000