General Manager - Bar & Hybrid Hotel

Are you poised to redefine the hospitality scene? Our innovative chain of hybrid hotels is searching for a General Manager for our Newcastle site.It's a varied and exciting rolethat marries the oversight of a hotel operation with the dynamic pace of managing a bustling city centrebar. This is an unparalleled opportunity for a leader who thrives in both the hospitality of hotels/hostels and the lively atmosphere of a popular local bar.
The Role:
As General Manager, you will be the heartbeat of our operation, with a dual focus that challenges and excites. Your primary stage will be our bar and F&B venues, pulsing with energy and potential. Here, you will apply your flair for atmosphere, your knack for unforgettable events, and your acumen for business growth. Equally, you will oversee the hotel operations, ensuring our guests receive unparalleled service that integrates with the vibrancy of our social space. You'll also work very closely with our central commercial team to support them in delivering hotel revenue and sales initiatives. This role is supported by the UK Cluster General Manager.Your Core Responsibilities as Hotel & Bar General Manager in Newcastle:
Leadership: Seamlessly blend the operational and strategic management of hotel and bar operations, ensuring excellence in guest experience, service, and atmosphere.Community and Culture Architect: Use your deep understanding of Newcastle’s local scene to make our venues the heart of city life for both locals and travellers.Business Growth Focus: Drive the financial success of both the hotel and bar operations, leveraging programming, events, and partnerships to enhance footfall and revenue.Team Inspiration: Lead and inspire a diverse team, fostering a culture of excellence, innovation, and inclusion.
What We’re Looking For:
A dynamic leader with extensive experience in bar and hospitality management, adept at managing high-traffic venues. Note, you don't need hotel or rooms experience for this role although of course it would be an advantage.A proven track record in enhancing venue popularity, driving business growth, and leading successful teams.Deep local connections and insights into the Newcastle area, with the ability to engage the community and create a destination that appeals to both locals and guests.A visionary thinker with the ability to manage the fine balance between the meticulous demands of hotel operations and the fast-paced energy of bar management.
We Offer:
A unique role at the forefront of an innovative, growing, hospitality concept.The chance to make a significant impact on Newcastle’s hospitality scene.A competitive package, reflecting the unique and challenging nature of the role.A dynamic, supportive, and creative work environment.
Remuneration:
An annual salary of up to £43000 + 15% Performance Bonus as well as numerous benefits and perks including
Health and wellbeing cashback planDiscounts portal and discounted gym membershipLife insurancePaid volunteering daysFree stays in kabannas properties + mates rates for friends and family50% Discount on F&BBirthday paid day off and of course loads more...
Still reading? Thanks for sticking with us, maybe we sparked yourinterest?There's some more details here about working for Kabannas as a General Manager....
Who are we?
We're not just a place to stay we're a destination. Join us in bringing radical change to the accommodation sector – we’re setting new standards and delivering high quality properties with a focus on great design and memorable experience! Kabannas is on a growth journey to find 'new ways to stay' where we marry the comfort of a hotel and the spirit, energy and affordability of a modern hostel. Central to our concept is our lively bar and food & beverage operation, a hub for both locals and travelers to connect, share stories, and enjoy good times. It's an exciting time to get on board as we rapidly scale in the UK and across Europe.
Our People are at the heart of our business, so you'll be responsible for recruiting, developing, and coaching your team of around 25, as well as driving culture and engagement.You'll be a hands on, inspiring leader, setting clear expectations and goals for your team and helping them to reach their full potential. You'll also foster a supportive, guest focusedculture of collaboration, innovation, and teamwork, where everyone feels valued.
As part of your people responsibilities, you'll establish strong relationships with your team but also other stakeholders, including suppliers, partners, and the local community and industry. You'll be an excellent communicator, able to convey information clearly and persuasively to a variety of audiences.
Our bar isa key part of our brand, and as Manager, you'll be responsible for creating an exciting and dynamic atmosphere that our guests will love. Supported by the UK Cluster Manager, you'll ensure that our F&B offering is top-notch, with a menu that's both delicious and affordable alongside an offering of great drinks anddaily events. You'll also focus on maximising revenue and profitability, making sure that it's a financial success for the business.
You'll oversee the reception,maintenance and housekeepingof your property to brand standards, ensuring it's always welcoming,clean, safe and compliant as well as supporting and providing valuable input with any development or refurbishment.
Guest Experience is huge for us. You’ll analyse our guest experience and work with your teamto improve it every day, making sure we get the basics right with a focus on quality, cleanliness, and safety. You'll enable your team to ensure our guestshave a seamless, enjoyable, and memorable experience from check-in to check-out.
On the finance side you'll be working tobudgets and ensuring you hittargets as well astaking ownership of property cost budgets to ensure we're always on track. Along with your assistant andduty managers you'll also lead on local responsibilities like tendering and renewing contracts, dealing with supplier invoices, cash banking and general admin.
This role offers ample opportunities for personal development and growth, and as we expand across Europe there'll be plenty of chances for you to take on new challenges and responsibilities if that interests you.
Previous experience with management of wet focused F&B is essential for this role, as is managing a diverse team.
Personal License Holder or willing to work towards
You must have the right to work in the UK for this role.
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