Fund Oversight & Operations Manager - 12-month Fixed Term Contract

In this role you will be responsible for leading the delivery of TA related business, fund and regulatory change projects/initiatives from inception up to the successful transfer to the 'business as usual' (BAU) environment for UK, Guernsey, Ireland and Luxembourg product ranges.You will assist with managing the successful day to day oversight and management of TA operational and investor servicing activities for EMEA fund ranges.Independently project manage a range of BAU and complex change initiatives, chairing and attending project working group meetings and representing the Fund Operations function as required.Independently support strategic complex change delivery as a TA subject matter expert, delivering a high-quality service.You will also work with internal departments to evaluate and implement business/fund change and new regulations in line with requirements. Identify and implement operational efficiencies and cost saving opportunities, displaying exceptional relationship management skill.In addition, you will work closely with relevant TA contacts to ensure there is full awareness and their operating model can support the proposed change initiative.Ensuring adequate internal/external procedures are established, documented and adhered to.Job DescriptionHow you'll spend your time..Independently project manage TA related Fund, Business and Regulatory change initiatives from inception to deliveryIndependently perform business analysis of change initiatives to fully understand and communicate the relevant impact in terms of operational delivery and costContribute to effective day to day oversight of all TAs and their associated partners/affiliates;Responsible for the documentation, analysis & prioritisation of requests received from internal or external stakeholders;Have understanding of internal and regulatory announcements and updates that have an impact on TAs or the wider Asset Management lifecycle including new regulationAssist in defining TA change requirements with relevant internal stakeholders, managing their expectations and ensuring they’re accurately submitted to the impacted TA(s);Manage the TAs to ensure they have a comprehensive understanding of change requirements relating to specific initiatives and they’re aware of and deliver on their actions;Work with Head of Offshore TA & Fund Operations EMEA to accurately report resource capacity across the team;Work with Fund Accounting colleagues to ensure there is a common understanding of change requirements and priorities, the teams are aligned, and best practice is appliedAttend and chair specific project committees and working groups with key internal stakeholders and/or the TAs for the appropriate project management maintenanceProvide post-delivery support to all end-users and update/maintain project procedures/checklists;Engage with TA Oversight colleagues and other key stakeholders (where applicable) through the lifecycle of any change activities to ensure full awareness and understanding is achieved;Ensure any TA Agreements, SLAs and KPIs are amended where applicable as a result of any change activity;Ensure all internal/external project/change costs are approved in advance of initiating any change activity (where possible) and the costs are managed through to the completion of the project.Maintain communication links with TA’s, custodians, fund managers and other related business relationships;Provide technical support and advice to various internal business areas;Crisis management handling, reporting and escalation;To be successful in this role you will have..Extensive EMEA Transfer Agency oversight and operational experienceStrong knowledge of UK and European fund structures and the associated regulations/legislationThorough understanding of the asset management lifecycleStrong interpersonal, relationship and stakeholder management skillsExcellent organisational, analytical and conflict management skillsAbility to independently deliver projects as requested, on time and within budgetHighly flexible and adaptive to changeAbility to manage multiple projects and prioritise appropriately, identifying team pressure points
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