Full Time Shoes Sales Consultant - Selfridges, London UK

Full Time Shoes Sales Consultant - Selfridges, London UKPositionChristian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.We are looking for a passionate Sales Consultant to join in our Shoes team, in Selfridges Concession, London.Main duties and responsibilities:To greet, serve and advise customers giving the highest standard of customer service at all times.Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.To demonstrate product knowledge on all categories and to have an awareness of current advertising and marketing campaigns, new launches and promotions.Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targetsTo deal effectively with customer complaints by liaising with the line manager when necessary.Ensure a knowledge of sales targets and department/boutique performance on a daily and weekly basisFollow all stock management proceduresSupport the team to maintain the highest standards of housekeeping and displayTo be conversant with selling systems, cash and credit and exchange procedures.To maintain the highest standards of housekeeping and retail standards within the storeTake all actions necessary to maximise security and prevent theft of productTo ensure that the Department operates in accordance with the Company administration systems and procedures to minimise lossesParticipate in team meetings and make a positive contributionTo carry out any additional duties as directed by the management team.Maintain the highest standards of visual merchandising, housekeeping and Christian Dior Couture standards within the boutiques and department stores.ProfileThe ideal candidate would:Be confident to develop and maintain strong relationships to ensure each customer receives a consistent and professional service throughoutHave the ability to work full time (40 hours per week)Continuously maintain high standards, driven to succeed and motivated to achieve personal and team goalsHave a genuine passion for Dior and an interest in the luxury retail and the fashion industryPassion for shoesBe able to work alone as well as part of a teamBe able to work under pressure in a fast paced environmentFull Time Shoes Sales Consultant - Selfridges, London UKPositionChristian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.We are looking for a passionate Sales Consultant to join in our Shoes team, in Selfridges Concession, London.Main duties and responsibilities:To greet, serve and advise customers giving the highest standard of customer service at all times.Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.To demonstrate product knowledge on all categories and to have an awareness of current advertising and marketing campaigns, new launches and promotions.Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targetsTo deal effectively with customer complaints by liaising with the line manager when necessary.Ensure a knowledge of sales targets and department/boutique performance on a daily and weekly basisFollow all stock management proceduresSupport the team to maintain the highest standards of housekeeping and displayTo be conversant with selling systems, cash and credit and exchange procedures.To maintain the highest standards of housekeeping and retail standards within the storeTake all actions necessary to maximise security and prevent theft of productTo ensure that the Department operates in accordance with the Company administration systems and procedures to minimise lossesParticipate in team meetings and make a positive contributionTo carry out any additional duties as directed by the management team.Maintain the highest standards of visual merchandising, housekeeping and Christian Dior Couture standards within the boutiques and department stores.ProfileThe ideal candidate would:Be confident to develop and maintain strong relationships to ensure each customer receives a consistent and professional service throughoutHave the ability to work full time (40 hours per week)Continuously maintain high standards, driven to succeed and motivated to achieve personal and team goalsHave a genuine passion for Dior and an interest in the luxury retail and the fashion industryPassion for shoesBe able to work alone as well as part of a teamBe able to work under pressure in a fast paced environment
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