Front of House First Line Manager

PLEASE NOTE: The role is based within an Airport. You will be required to under-go Security Vetting Processes ( including a criminal record check and counter terrorism check ) if you are to be successful for this position.DHL work in partnership with Easyjet at Bristol Airport to provide operational support and ground handling within their Fleet. No two days on our Aviation contract are the same! You will play an integral role in the cleaning operation, working to tight timeframes but delivering fantastic results.**Amazing Benefits including 24 hour GP service, Retail discounts and reduce cinema tickets plus many more** WHAT DOES THE ROLE ENTAIL? To plan, co-ordinate, supervise and report upon the work activities of a teamProvide effective communication, leadership, motivation, training & developmentManagement of the front of house operation within area of responsibilityReport back any variances with evidence to validate thisTo build strong customer relationships, at the appropriate levelTo actively seek out information from functional departments, such as Finance and HR, to ensure their area is well runThis role requires a strong Continuous Improvement approach WHAT DO WE NEED FROM YOU? Minimum of 1 year experience in managing a team Excellent communication skills at all levelsComputer literateExcellent organisational skillsExcellent interpersonal, leadership, motivation and planning skills.Good analytical and numerical skillsKnowledge of Health & Safety RequirementsKnowledge of Basic Employment LawKnowledge of customs requirementsKnowledge of Working time legislationWorking understanding of GDPSECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL Be able to provide 5 years address history Be able to provide 5 years reference history (employment/education/benefit claim/character) To obtain a full airside IDWHY CHOOSE US? As well as competitive pay rates, you will be entitled to an award winning range of benefits including: Free confidential 24/7 GP Service
Hundreds of discounts (including Retail, Childcare + Gym) Affordable loans & Enhanced Pension Scheme 24/7 employee support service for you (+ family) with access to free counselling and much more: APPROACH TO DIVERSITY & INCLUSION We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: AN ESSENTIAL PART OF EVERYDAY LIFE DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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