FRONT OF HOUSE CO-ORDINATOR / RECEPTIONIST

FRONT OF HOUSE CO-ORDINATOR - Richmond Park
HOURS: 32.5 hours per week, 11am - 6pm Monday - Friday
SALARY: £22, 325.63 based on a 0.81 FTE
OVERALL PURPOSE OF THE ROLE
To provide a professional Reception service at White Lodge, Richmond together with high-quality administrative support to multiple teams
SUMMARY OF THE ROLE
To provide a welcoming and friendly reception supported by a good understanding of all activities across the two sites. You will be part of an integral team which manage the reception and public areas of our buildings and provide high-quality support to all departments. Building supportive relationships with all staff ensuring that at key times you are able to provide valuable assistance to others and ensure all school activities meet our high standards.
MAIN DUTIES: This list should be seen as illustrative rather than prescriptive
Be the first point of contact for all visitors to the School
Administering credit card transaction logs, invoices and supporting the Finance team with administrative tasks as instructed
Organise cover for Front of House and academic staff during holiday and absences and scheduling planned holiday in coordination with the Front of House team to avoid date clashes
Direct administration support for the Technical Services team including responsibility for organising the procurement of services for the School
Assist School administrators, particularly during peak times Support academic staff during students’ examinations as directed
Assist with the organisation and coordination of open days, parent meetings and other similar School events
Provide administrative support to the Senior Leadership Team, the Executive Assistant, Head of Site Operations, academic staff and School administrators as and when instructed
Organise incoming/outgoing post and distribute as directed
Liaise with staff regarding group visits
Organise taxis, minibus and couriers as required
Attend Continuing Professional Development training / INSET
Ensure Reception and all common areas are tidy and well-presented at all times
Facilitate and oversee the maintenance and updating of literature displays which should be stocked with current publications via the School’s dedicated service provider
Manage and ensure the security of all allocated keys
Keep the Front of House Handbook, diary and driver’s diary up to date Producing a coherent and helpful handover email for the benefit of weekend Reception based staff
Coordinate room bookings in liaison with relevant staff
Ensure rooms are tidy and set out appropriately for meetings /events and organise refreshments as directed
Manage stationery and consumables, ensuring stock is kept at a sensible level and replenished as instructed
Be a nominated first aider and fire marshal, assisting the Site Services Manager in ensuring compliance with procedural requirements as instructed
Taking daily School attendance and fire registers by submitting data into the School’s MIS
Project management of ballet shoe orders, bills and other delegated initiates as directed
Attend and complete assigned tasks at Upper School from time to time.
For further details and an application pack please visit our website by clicking apply.