Front Desk Manager

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Job Description
POSITION SUMMARY
Located in Soho, every main attraction in central London orbits this Luxe Landmark hotel within walking distance. The W London has the Perception Bar, A cinema space, gym and AWAYSpa, 192 luxurious rooms and suites which have a playful design.
What's the role?Welcome Desk Manager or what others call a Duty Manager
Where will you be working?
In a hotel passionate about the connecting with guests and people from all corners of the globe, based in Welcome Office, but working across the whole hotel.
Must have experience in a similar role or supervisory role as a minimum
Fluent level of English due to guest and team interaction
Acquired Computer skills with Word and Excel, in order to carry out daily spa reception duties and responsibilities. Skills in Opera or similar are an advantage
Excellent people skills with a strong ability to communicate and listen effectively
Confident in building relationships with members and clients and recommending products
A candidate who is an able problem-solver with the ability to multi task
Able to work shifts on a full-time basis across five days of any week, including weekends and nights
What can The W London give you?
Salary of £15.50/hour
Complimentary meals in our friendly team restaurant
Lots of learning and development programmes to help progress your career - who is better than Marriott at that?
Special rates at The W London for staying, eating/ drinking and of course the Spa - because we want you to experience our products (and some for your friends and family too)
In fact why not offer you travel discounts at all of our hotels globally 32 brands, 139 countries and 8800+ properties
Well being and health benefits to keep you in on track
Refer a friend programmes
and all the extras with great holiday benefits, pension providers etc.
Do you want to join one of the best places to work in hospitality? Get in touch with us now.
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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