Freedom of Information Officer | Mersey Care NHS Foundation Trust

The Information Governance Team is responsible for the Trust-wide provision of Information Governance support and assistance in line with Trust policies and procedures and national legislation and requirements.
We are seeking applications from enthusiastic, conscientious and highly motivated individuals to join the team as a Freedom of Information Officer. We are looking for a dynamic and experienced individual to support the Information Access Manager
in a varied, fast-moving and challenging role to ensure the efficient and effective use of resources to deliver a high quality Freedom of Information service.
The post-holder will liaise with all levels of staff within the Trust, both clinical and non-clinical, and external stakeholders where required.
The post-holder will need to have good communication skills and the ability to present information and training to all levels of staff.
A good understanding of the requirements of the Freedom of Information Act is desirable. The post holder’s main duties will be to provide a comprehensive and effective Freedom of Information (FOI) and Environmental Information Regulations (EIR) service ensuring compliance with Trust policies, procedures and national legislation, including the processing of requestsunder the Freedom of Information Act 2000 and the Environmental Information Regulations 2004. This will include planning, organising, directing and co-ordinating the work of the identified service. The post holder will be expected to work with the minimum of supervision.They will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation. The post holder will provide a professional service to the general public and any other parties who may contact the team. Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.Flexible working requests will be considered for all roles.Communicate professionally and effectively with the general public, service users, staff and all internal and external agencies both verbally and non-verbally in a timely manner.Proactively manage emails and written requests from the general public, service users, staff and or from other individuals, which may require a level of confidentiality and sensitivity.To provide advice and guidance to other members of staff across the site relating to FOI and EIR processes and practice with the Trust and the national legislation.To be responsible for providing accurate, up to date advice relating to queries into the team.Ensure professionalism, diplomacy, empathy and confidentiality when dealing with individuals.Liaise with staff at all levels, both clinical and non-clinical, to resolve any issues that may arise, to the mutual benefit of all concerned.Attend and contribute to departmental/team meetings.Please refer to attached Job Description for full list of duties and responsibilities. This advert closes on Wednesday 15 May 2024
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