Food Services Mentor

Overview

Mustard Tree aims to create opportunities for people who face multiple barriers including homelessness, addiction recovery, overcoming offending history, long term unemployment, health, or emotional wellbeing issues, seeking asylum and those granted refugee status.

Role Purpose

Working to the Food Services Manager, this role is responsible for supervising the preparation of meals within the Mustard Tree, including our lunchtime canteen, Food Club and Coffee Shop areas. Helping to maintain food safety and hygiene standards meeting all required health and safety requirements. Training and supporting freedom and friend of volunteers and helping them learn whilst preparing the meals. Flexibility with a positive attitude required, experience of working in a face paced, varied environment as the role will involve working across the kitchen, coffee shop and food club areas.

What you will be doing: Job Description

· To maintain consistent high food standards and quality across all food areas, also during all stages of cooking and food provision.

· Follow ‘Safer Food, Better Business’ procedures, including day dotting, cleaning, and closing procedures in all food areas.

· Have a working knowledge of all current Health and Safety legislation including allergens, and Food Hygiene legislation with minimum level 2 certification.

· To support and develop the team and day-to-day running of food services, ensuring that all relevant paperwork is stored correctly and accessibly – food compliance.

· To work within food budget cost controls, ensuring minimum wastage, whilst maintaining and stabilising food costs, without an impact to clients or service.

· To manage and develop menus and food services on an ongoing basis, maximizing diverse food offers to our clients, promoting healthy eating and meal ideas.

· To ensure stock takes, stock rotations and use by dates are carried out, and that food is produced so as not to contribute to wastage across all sites.

· To maintain all equipment within the food areas and notify the Head Chef of issues.

· To ensure appropriate clothing, footwear (anti slip) and headwear are provided for all volunteers.

· Provide training for Volunteers in core skills within a professional kitchen and front of house, customer facing environments including and not limited to knife skills, food safety procedures and customer service ensuring all food services volunteers undertake Food and hygiene level 2 accreditation across all sites.

· Support volunteers in achieving external accreditation through work placements, audits, completing practical assessments and providing references.

· Support the Food services manager in Food management and ongoing projects such as Food club and the coffee shop including training other staff members and volunteers.

· Support the completion of Freedom Training packs with Freedom Trainees.

· Attend and contribute to monthly freedom volunteer graduations, completing end of placement evaluations and giving feedback.

· Support the implementation and delivery of existing and new projects and initiatives within the Food Services department across all sites.

· Management of food storage areas including rotating of stock, ordering stock, receiving, and putting away delivery’s

· Cash handling – working with the finance team and volunteers surrounding cashing up procedures within the coffee shop work stream.

· Working with piers across sites to provide consistency in all food areas.

General Work duties:

· Support volunteers to develop ‘work ready’ skills and behaviours i.e., confidence, punctuality, time management, communication, teamwork, and initiative.

· Work within health & safety guidelines and Mustard Tree policies and procedures

· Supporting other staff and departments and providing practical relief cover for work-streams

· Take responsibility for professional development, attending training courses as required.

· Leading by example, embodying Mustard Tree values and represent the charity as required.

· Contribute towards being an environmentally responsible organisation as part of day-to-day activities including recycling and supporting ‘paper-lite’ practices.

· Other tasks and duties relevant to the role as required by the organisation.

· Promoting food safety, always working within government food regulations.

· Core working daytime hours between 7am – 6pm some flexibility will be required.

What we are looking for: Person Specification

Specification

NVQ Professional Cookery Qualification levels 1-3 - Essential

CIEH Intermediate Certificate in Food Safety or equivalent, and a working knowledge of health and safety regulations - Essential

HACCP experience - Essential

Experience of managing stock and organising safe food storage - Essential

Good communication and customer skills - Essential

Flexible and can-do attitude, self-motivated and enthusiastic approach - Essential

Basic IT skills and good administration including Microsoft Word and Outlook - Desirable

Ability to train people, delegate and lead a team od volunteers - Essential

Experience in managing difficult situations and in professional boundaries - Desirable

Full UK clean driving licence - Desirable

Due to the volume of applications we receive, we are only able to shortlist those who meet the above criteria – thank you for your understanding.

Job Type: Full-time

Pay: £23,400.00 per year

Benefits:

• Company pension


• Discounted or free food


• Sick pay

Schedule:

• Monday to Friday

Experience:

• Food service: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Manchester, M4 6AG (required)

Work Location: In person

Reference ID: Food Services Mentor