Food & Beverage Supervisor

Are you ready to join the best hospitality team in London?We are looking for dynamic, buzzing and friendly people who have a passion for food & beverage.Working in a casino like ours is an experience of a lifetime. This is your chance to really make an impact with your career understanding hospitality standards in our casino environment and most of all, representing our renowned service.Are you ready to join the leading hospitality team?We offer lucrative employee benefits; Below is a taster of what we offer:Cycle to work schemeCompany pensionExtensive employee HUB offering discounts from travel, retail, hospitality to health and well-beingRegular training and developmentEmployee health and well-being servicesRefer a friend incentive (Paid into your employee hub account)50% off food and drinks in all our UK venuesFinancial advice servicesHoliday accrual with length of serviceSalary + Tips + Service Charge + Enhanced salary from midnight until 6amSo, are you now ready to place your bets on a career with us?Well keep on reading!Within this role you will be vital in supporting our food & beverage team, assisting the management, and overall ensuring our customers receive the best service
we have to offer.What are we looking for?MAIN DUTIES Complete orders placed by casino waiting staff promptly, efficiently and to the required standard and in accordance with the company's accounting and control procedures.Ensure that at all times a sufficient supply of crockery, cutlery, glassware and utensils is available for use.Use all equipment correctly and ensure that the work area, machinery and utensils are left clean and tidy at all times.To provide, and ensure staff provide, outstanding customer service and guest relations at all timesTo rectify any customer complaints or deal with any guest queries that may arise whilst on shift.To assist the management team in completing team appraisals, service reviews and training.To make recommendations to management on any and all aspects of the Club that could improve guest satisfactionAssist with administrative tasks when required such as stock ordering & stock taking, managing timekeeping, managing restaurant bookings and enquiries etc..DESIRED SKILLS:A good level of verbal English.Understanding of basic food hygiene.Attention to detail.Positive and upbeat attitude.A high level of personal integrityA strong work ethic with a passion for exceeding expectationsShow respect and appreciation to allEncourage and contribute toward a culture that supports everyone to be the best that they can bePlease Note: You must be aged 18 or over and have the right to work in the UK.
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