Food & Beverage Manager

__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time __vacancyopjusttionswidget.opt-Job Type__ Permanent __vacancyopjusttionswidget.opt-Brands__ NOVOTEL __vacancyopjusttionswidget.opt-Job Category__ Food & Beverage__jobinformationwidget.freetext.LocationText____jobinformationwidget.freetext.ExternalReference__Joinus at Accor,wherelife pulseswithpassion!As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.Hospitalityisaworkofheart,Joinus andbecomeaHeartist. Job Description The Food and Beverage Manager is responsible for the daily operation of the restaurant and bar, direct F&B team to ensure that customers are satisfied with their dining experience and manage the business to ensure it is profitable. F&B Manager is responsible for managing food and beverage costs, upholding menu standards and controlling inventory.DutiesAttend and actively participate in weekly Head of Department meetings respecting the confidentiality of issues which may be discussed formally or informally.Manage the service of food and beverage within the restaurant, bar, room service and conferencing, outside catering area.Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and conference areas;Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.Coordinate between Food & Beverage and Front Office to ensure that preparations for conferences involving Front Office / Housekeeping have been made.Assist in the preparation of monthly restaurant, bar, and conference reports, commenting on key performance indicators and action taken to keep on target.Management and guidance of outlet staff under control, namely Food & Beverage Supervisors.Prepare weekly and monthly forecasts for restaurant, bar room service and conference areas.Ensure constant liaison with the Conference Sales Manager and Conference Coordinator.Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokespersonStrive to implement the Accor Vision and demonstrate active use of Accor Values.Any other duties assigned by your manager.Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.Customer RelationsProvide efficient, friendly and professional service to all guests.Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.Take initiative to ensure that interactions with our customers (internal or external) are positive and productive; call the Manager on Duty if difficulties arise.Work together with trust so that colleagues and management meet the goals of the department/Hotel.Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.Implement the Accor values and Accor customer vision to ‘Offer the Best Service to Our Customers’.Ensure that the Department establishes and maintains an ongoing quality service improvement programAchieve a level of service quality and professionalism that consistently meets and preferably exceeds the expectations of guests.Attend to major operational problems and needs promptly including customer complaints, enquiries and requests. Practice positive problem solving in all aspects of customer service.Answer all correspondence and enquiries received during the working week within 24 hours of receipt; maintain good public relations with customers.Maintain staff focus on ‘the Customer’s need’, individualizing and personalizing service where possible, encourage staff to use initiative.Encourage customer feedback regarding product and services in the Hotel. Listen to and take action on this feedback. Qualifications Your experience and skills include:Service focused personality is essential and previous leadership experience requiredProven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skillsAbility to lead by example, believe in a strong team culture and set the scene for high performance Additional Information Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Meet James, the food and beverage manager in LondonDiversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.Summary/Objective Fairmont Hotels & Resorts is a global hotel brand offering engaging service and authentically local experiences in places of unrivalled presence. Be an ambassador for the brand and yExperience LevelExecutiveJob ScheduleFull-TimeBrandsIBIS STYLESJob typePermanentLocationsJob CategorySecurityDescriptionSecurity OfficerTo ensure a safe environment for the hotel staff and guests and protect the assets of the hotel.KEY ROLES & RESPONSIBILITIESTo establish chain of command and responsibility, the SecurExperience LevelMid-Senior LevelJob ScheduleFull-TimeBrandsAccorJob typePermanentLocationsJob CategoryTalent & CultureDescriptionTalent & Culture ExecutiveThis position is responsible for providing administrative support to colleagues in the Talent & Culture function to ensure the timely and accurate delivery of Talent & CulturExperience LevelAssociateJob ScheduleFull-TimeBrandsIBIS STYLESJob typePermanentLocationsJob CategoryCulinaryDescriptionCommis 1Do you have an appetite for career progression and are ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitchen team.WhaExperience LevelNot ApplicableJob ScheduleFull-TimeBrandsNOVOTELJob typePermanentLocationsJob CategoryCulinaryDescriptionExperience LevelNot ApplicableJob ScheduleFull-TimeBrandsNOVOTELJob typePermanentLocationsJob CategoryCulinaryDescriptionExperience LevelNot ApplicableJob ScheduleFull-TimeBrandsNOVOTELJob typePermanentLocationsJob CategoryCulinaryDescriptionJoin a team that pours excellence! As a Bartender, you will be an ambassador for the exceptional service and flavors that are hallmarks of our restaurant experience. Your warm, personal attention andExperience LevelDirectorJob ScheduleFull-TimeBrandsMOVENPICKJob typePermanentLocationsJob CategoryRoomsDescriptionThe RoleStrong accent is to be given to the hospitality towards the guest as a prime goal and thus to maintain and develop the attitude of the related staff.Close co-ordination between Front Office, HExperience LevelAssociateJob ScheduleFull-TimeBrandsAccorJob typePermanentLocationsDubaiJob CategoryCulinaryDescriptionThe RoleTo supervise the assigned station / section, produce a consistent, high-quality product, ensure a courteous, professional, efficient and flexible service consistent with Accor Standards Polici
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