Fluent Mandarin Banking Teller/Cashier

It is essential that all applicants have experience working in a bank or similar financial institution dealing with customers. This is not a senior role and therefore would suit candidates with 1+ years working experience.

On behalf of our client, based in London, we are looking to recruit a Fluent Mandarin Banking Teller/Cashier on a permanent basis.

The main purpose of the role is marketing the retail business, dealing with the deposit, remittance, Bureau de Exchange business, dealing with customer enquiries and assisting periodic reviews.

Responsibilities:

• To create and maintain accurate client information and static data on internal systems.


• Process the opening and closing of personal and business flexible accounts and fixed deposit accounts.


• Handle cash deposit and cash withdrawal. Safe keep the cash-box and action cash count daily.


• Process Inward Remittance (IRM) and Outward Remittance (ORM) transactions.


• Process Bureau De Change business.


• Process internet banking business: to maintain customer files by compiling available information and consolidating into systems.


• AML Suspension Reporting.


• Customer accounts activity review.


• Handling customers enquiries and complaints.�


• Internal and external reports.


• Bank statement and other leaflets posting.


• Assist in the resolution of compliance problems following appropriate internal processes.


• Assist with other project work when required.

Skills and knowledge:

• 1+ year banking experience in a similar role


• Good Microsoft Office skills


• Good organizational ability and attention to detail


• Good interpersonal skills with the ability to communicate with people of different departments


• The ability to priorities tasks and delegate when necessary


• Accurate reporting skills


• Fluent Mandarin speaker

For further information on this exciting opportunity please send a copy of your CV to Judith Webb�quoting job number 16719BH