We are currently recruiting for a full time Credit Controller to work in the Finance Department. �General responsibilities are to maintain customer accounts as per customer payment terms and limits.� This is an office based role.� Excellent communication, numeracy and computer skills are essential. A confident telephone manner is also important as many customer contacts will be made by phone.
Specific Responsibilities
- Ensure customers understand and comply with their credit terms and limits.
- Daily allocation of customer receipts and release of jobs to factory.
- Negotiate repayment plans if customers are in financial difficulties and monitor compliance.
- Liaise with other departments to resolve customer queries where these are impacting payments.
- Refer debts which are not paid within an agreed timescale to the Credit Control Supervisor for legal action.
- Receive and process credit card payments from customers.
- Advise all relevant departments when customer accounts are put on stop.
- Regularly liaise with the Area Sales Managers to advise current status of their accounts.
- Produce and issue customer statements on a monthly basis.
- Create reports relating to overdue accounts, then relay the information to relevant departments.
- Assist with other ad hoc duties, as required.