Field Support Executive

ARE YOU THE ONE?
As a Field Support Executive, you will be core in driving the Customer Experience (CX) division to ensure that customers get the correct solution for their query, whether that is by providing technical expertise, in-field training, or the break-fix solution.
You will play a vital role is managing our service centre relationships for Samsung's Mobile division.
Youll be the key linchpin for all field actions and management providing excellent repair centre support. Your role will ensure all centres are adhering to Samsungs quality standards and compliance.
Youll champion information gathering and impeccable management of your network, leading to key KPI...