Field Supervisor

Field Supervisor

Location: Field based role (London / South East of England / South Coast regions)

Job type: Full Time, Permanent

Ref: (00)511

Telent's Network Services Vehicle Engineering Field Team are looking for an addition due an increase in work and acquisition of new Emergency Services projects. We are looking for a Field Supervisor to look after a talented team of Engineers within the Vehicle fit-outs and Engineering team, across the London / South East of England and South Coast regions. This is a field based role that will see you travel to site, and visiting our London based depot from time to time - providing you with full autonomy.

Reporting to the Network Services Field Manager, this role will be key to join the field services and management teams together to form a cohesive and productive workflow. Supporting Public Emergency Services projects UK wide but focussed regionally, you will Supervise and lead a team of highly skilled Field Engineers on a day-to-day basis.

Do you enjoy working with a down to earth, supportive team but at the same time be relied on to use your own initiative and problem solve out in the field? Our Field teams are critical in the delivery of our contracts, whether that is delivering, or supervising maintenance, installation, cabling, or civils works. Help build and keep the nation's critical infrastructure connected and protected 24/7.

Field Supervisor - What you'll do:

• Provide financial / business / a commercial steer on field based operations where needed
• Support the delivery of day to day tasks in line with business expectations
• Manage availability of Resource / Field Engineers to carry out critical work on "support and maintenance" / project work
• Manage performance against operational plans
• Help promote staff retention and well-being

Supervise, Lead & Assist

• Lead and supervise a teams of full time permanent and contract staff engaged in all aspects of install and test site activity.
• Manage and deliver programmes of work in region on behalf of the Field Manager
• Encourage more efficient ways of working
• Promote any Ideas to achieve efficiency target set by the business
• Assist in the Induction of New starters
• Assist with Scheduling
• Be professional whilst on site to promote a positive image of Telent
• Assist in reviewing and amending of documentation in line with agreed processes and procedures
• Provide support to implement all Company Policy, Procedures and Instructions relating to Health and Safety of Company employee's contractors, sub-contractors and any other persons who may be affected by Telent activities.
• Aim to reduce overtime in teams by implementing or assisting with smarter ways of working
• Identify sales opportunities whilst conducting role
• Provide administration support for Field Manager in regard to field operations.
• Supervise the installation and testing of equipment and materials from contract manuals and procedural documents to required standards of quality and time.
• Ensure engineers complete all works to a high standard (first time fix)

Train & Manage

• On site supervision of engineers
• Mentor colleagues and subcontract staff to achieve required time and quality standards.
• Ensure work completed in-line with business processes
• Deliver training to field engineers, subcontract staff and customers when required
• Brief local health and safety updates as well as Toolbox Talks
• Manage and conduct site Inspections, Vehicle Audits and Quality Audit
• Complete Quality Control checks on internal and external teams, recording results accurately using the correct procedures.

Tooling Control

• On site management of materials, tooling and plant.
• Have and maintain an accurate understanding of test equipment each team member holds and requirements
• Tool Audits as and when needed
• Compliance with the company auditing processes and procedures in accordance with BSI requirements.

Vehicle Control

• Care and maintenance of company vehicle and be fully compliant with all relevant driver policies
• Update, maintain and manage vehicle information
• Rollout new ways of working when implemented

Field Supervisor - Key requirements:

• Vehicle installation code of practice: FCS1362:##########2
• Full knowledge, understanding and enforcement of all Company Policy, Processes and Procedures relating to Field activities.
• Copper and Fibre Networks
• Proven experience within Telco environment.
• Rack Installation
• DC Power
• Optical Fibre Knowledge
• Legacy Systems (i.e.. SDH/System X)
• Experience of leading large teams in single or multi-site telecoms installation activities.
• Has provided regular cover for Field Manager or similar Field Management position during the last 12 months.
• Cisco / Juniper awareness
• IOSH Managing Safely
• ICCS knowledge
• Vehicle Installation
• Copper and Fibre Networks

Telent - What we offer:

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• Commercial Vehicle (Medium sized company Van)
• On-call Salary uplift (1 week in 4, subject to change based on workload)
• Uncapped overtime options
• 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

About Telent:

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.

Brilliance brought together.

We are guided by our values and behaviours:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focussed