Field Service Technician

Core responsibilities

Field Service support for our Commercial Vehicles Division, Electric Drive and bus transmission systems
Carry out diagnostics and repairs at customer and 3rd. party sites.
Carry out major unit exchanges at above locations.
Support with new product introductions
Support sales team in CV department to increase awareness of product performance, share field service opportunities and drive growth.
Provide technical support and advice to sales colleagues where appropriate.
Complete engineering reports in a timely manner
Monitor and control stock levels within individual's depot.
Working unsociable hours may arise to meet the requirements of the business.
Work reasonable additional hours to meet business needs.
Use reporting procedures to feedback quality related issues noted during the work assignment.
Ensure all assigned training within PEP and iHasco are kept up to date.

Professional Experience & Education

Completed engineering apprenticeship as minimum, level 5 qualification or higher preferred.
Mechatronics or multi-skilled engineer with electrical bias
Background in field services and engineering
Experience with electric vehicles
Working knowledge of zero emission vehicles, electric drive/fuel cell
Experience with high voltage vehicle systems
Working knowledge of variable speed electric drives and control systems
Excellent diagnostic capabilities
Good IT skills
Full UK driving licence.

Package Details:-

Permanent Contract
Company Vehicle
Monday - Thursday, 8am to 17pm, Friday 8am - 15:30pm a 41-hour working week.
£50k - £60k (dependent on experience)
Annual Bonus (pro rata on year of joining)
20 days holiday (pro rata on joining)
Pensions 3% EE and 6% ER
Life Assurance
Salary/Bonus Sacrifice
Private Health Care
Dental Health Care
Cycle to work scheme