Field Service Engineer
We are working with an established Machines Manufacturing company - global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.
They are recruiting for a Field Service Engineer to join their team.
In return for a salary in the region £35.000 - £38.000 + Overtime along with excellent employment benefits.
In a nutshell you will be supporting their customer base with Installations, Services and Breakdowns.
The Service Department is a trusted partner to their clients worldwide. They put their customers first, aspire to truly understand their priorities, and then apply cutting-edge solutions to meet these needs. The Service team of dedicated and passionate professionals wants to create an outstanding customer experience.
What you will be doing?
Installations:
Installing, handing over and commissioning machines at customer sites: ready for start- up according the Client’s requirements
Assembling electric, pneumatic, and hydraulic installations
Supporting the installation and operation of machines on fares and exhibitions
Breakdowns:
Resolving basic trouble-shooting cases, including the diagnosis- and analyses of the case.
Maintenance:
Maintaining machines at customer sites and repairing electrics, pneumatics and hydraulics
Machine Operation:
Instructing customers on - machine safety - maintenance - operator knowledge at customer locations (giving operator training to the customer)
Assisting customer with physical activities (such as loading/ unloading equipment)
Giving customer technical advice if required
Performing CNC/ PLC software updates/ downgrades and test whether those were successfully
Key Responsibilities include:
- Service reports and support request forms
- Customer feedback
- Installation documentation in the CRM
Requirements:
Qualifications:
Technical school, Apprenticeship, College, or Bachelor’s degree in Electrical or Mechanical Engineering or related field desirable.
What’s in it for you:
IT: Laptop, iPhone and iPad provided
Equipment: Tools are provided
Vehicle: Company Car/ Van
Holiday entitlement: 25 days holiday + bank holidays
Other Benefits:
Pension
Life Insurance
Private Medical Insurance
WeCare (access to counselling etc)
Access to Gym membership, discounted shopping vouchers etc.
Tooth Fairy (access to Online dental advice)
How To Apply:
This position is commutable from: Dudley/ Wolverhampton/ West Brom area
Relevant Job Titles: Service Engineer, Field Service Engineer, Field Service Technician, Service Technician, Service Electrician, Field Service Electrician
All applicants must live in the UK and be eligible to work and live in the UK. Please note, our client is unable to offer Sponsorship or Visa support for this role.
Due to the sheer volume of applications, we will only contact successful applications. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful.
Axion Recruitment is working as a recruitment agency in relation to this vacancy.