Field Service Engineer

Field Service Engineer
T
o solve the biggest challenges of our time, we need bright minds with the ambition to make the impossible possible.
You as the Field Service Engineer
Supporting our customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service.
Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible.
Understanding the needs of our customers and markets, speaking their language, developing credibility, dedication, trust, and commitment.
Continuously seeking to add value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership.
Having commercial awareness and an ability to recognise, promote and pursue new opportunities for sales, contracts, and retrofits.
Your success is grounded in:
Experienced multi-vendor PLC, HMI, SCADA and DCS systems. <...