Field Service Engineer

Leading UK ATM Operator require an ATM Field Service Engineer for the Wakefield area. This is a permanent, full-time position. Starting Salary: £33,900 + vehicle + bonus scheme

Reporting to the Regional Engineering Manager, supporting an ATM Estate by proactively fault-finding and repairing a range of ATM issues to ensure maximum uptime and transactional capability.

Key Tasks

Fault find and repair ATM issues using a range of skill sets.

Attend customer sites, presenting an overall positive attitude.

Perform reactive and preventative maintenance to a wide variety of ATM makes and models including NCR, Wincor and Triton.

Remove and replace key ATM modules including card readers, EPP’s, presenters, screens, PC cores, pick modules and other electro-mechanical parts and equipment.

Install and repair security and safety devices in response to known threats and company priorities.

Ensure cleanliness and presentability of the ATM’s representing the brand effectively.

Manage vehicle stock effectively to ensure adequate availability of ATM stocks and parts for first time fixes.

Complete repairs within specified SLA’s and against KPI’s including first time fix, time on site, and parts orders/returns.

Ensure faulty parts are returned to engineering workshops for repair in a timely manner or disposal of alongside company procedures.

Follow engineering standard operating procedures to ensure safety and security in transit and at machines.

Complete accurate and quality job notes to ensure accountability and auditability.

Maintain a good driving record and use a vehicle responsibly, efficiently and safety to travel within and outside of your allocated region.

Required Skills

Good knowledge of a range of ATM types, technical specifications and configurations.

Electro-Mechanical repair experience, preferably of ATM’s, but as a minimum of large, cash carrying transactional/dispensing objects.

Attention to details and presentability in your work.

UK Drivers Licence Essential

For further information contact Kate Baker