Field Service Engineer - UK

Company description: We are living in the bio-century. Global medical knowledge is expanding at a rapid pace. But despite huge breakthroughs, many diseases, such as cancer, rheumatism or Alzheimer's, are still not curable. Sartorius is part of the solution. We help to ensure that new scientific discoveries can be translated more quickly into effective patient care. With technologies, platforms and partnerships for a common goal: better health for more people. More than 14,000 employees at over 60 production and sales locations worldwide support our customers with innovative technologies that make the development and manufacture of innovative therapeutics faster and more efficient.

In the United Kingdom, Sartorius currently employs more than 1000 people at six sites in Epsom, Glasgow, Havant, Royston, Stonehouse and Nottingham. As one of the fasted-growing global life science companies, we are looking for people who share our ambition and want to make a contribution in a vibrant environment while growing their careers. Join our global team and grow with us.
Job description: Are you a Field Service engineer working primarily in the pharmaceutical or biotechnology industry? Do you have strong electrical and mechanical knowledge?

If so, this could be a great opportunity to join us in our LPS Services Team to support installation and servicing market leading specialist equipment such as live cell imaging systems, Flow Cytometry equipment and molecular devices. These instruments are used in a variety of laboratory settings to support cell culture and molecular research activities.

You will be looking after customers mainly in the Oxford area, alongside visiting customers throughout the wider Northern Europe region (United Kingdom, Ireland and Nordics) on a periodic basis.

Grow with us Your Responsibilities
Travel to customer sites to install equipment
Train customers on the use and operations of instruments
Service and maintain complex mechanical systems, troubleshoot instrumentation
Assist with resolving IT issues and software updates
Collaborate with Field Application Specialists, Technical Specialists, Engineers, Sales
Help customers and get feedback from them

Required profile: A qualification in mechanical, electrical, mechatronics, bioengineering
Experience as a service engineer in the pharmaceutical or biotechnology industry
Experience working on capital or robotic equipment would be beneficial
Strong customer service skills and great communication skills
Ability to adapt to a dynamic schedule
Good organisational skills
Fluency in English
Willingness to travel

What we offer: As a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, LinkedIn Learning, internal seminar offerings
Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining
Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network
Health & Well-Being : Wide section of health and well-being support such as healthcare plans and health assessment services
Intelligent working environment: Working in smart buildings with the latest technology and equipment

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