ROLE - Field Service Engineer
LOCATION - London and the South East
About the Company
Working direct for a technical service and aftermarket support partner for leading technology brands. Delivering a range of pre-sales and aftermarket technical services, including customer helpdesk and support, field repairs, preventive maintenance, warranty management, workshop repair, inventory, and logistics. Services cover technologies such as printers, customer engagement technology, handheld and mobile devices, security equipment, medical equipment, smart parking meters, and more.
About the Role
Concept are seeking a dynamic and enthusiastic Engineer to provide maintenance and installation services to our clients across the Southern Region, although occasional national and international travel will be required. Experience of troubleshooting, fixing and installing Photocopiers, Colour Laser/Inkjet Printers, Production Printers and Digital Presses (Fujifilm, Ricoh, Konica Minolta, Xerox, Sharp, Canon) is essential. You will need excellent customer service and communication skills and an eagerness to learn new and emerging technologies.
Role and responsibilities:
Essential Skills:
Education and experience:
Attributes required.
The ideal candidate will be presentable, approachable and have a 'can do' attitude and a willingness to 'go the extra mile'. You will be passionate about your work and take pride in helping customers.
The role requires the following attributes.
Benefits
As this is a field service role, you will start and finish your days at home.
Plenty of overtime opportunities, weekend standby, and out-of-hours project work with enhanced payments.
Please click apply to submit your cv or contact Nikki direct on (phone number removed)