Field Sales Manager

Field Sales Manager

My client is a national house builder delivering new build properties to a wide range of customers varying from luxury family homes to townhouses, cottages and apartments located in new communities, urban, suburban or rural locations creating places of character and quality.

Due to an increased workload they are looking to recruit a motivated Field Sales Manager to join their regional office covering sites across Merseyside and Lancashire regions.

As a Field Sales Manager you will be responsible for management of site-based sales team to ensure that the sales processes are implemented effectively and that sales targets are achieved. In this crucial role, you will form a link between the site and office, ensuring that decisions on sales policies and initiatives are fully implemented by your sales team. You will work alongside the wider team to drive sales and marketing initiatives and successful sales operations across the region. You will also be responsible for ensuring the customer journey is adhered ensuring a 5 star service is delivered.

Key duties and responsibilities:

• Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting development reviews, coaching, and training to ensure employees achieve both their full potential and company targets.
• Support the Company's drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example.
• Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets.
• Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline.
• Oversee all communication associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant.
• Conduct market research and competitor analysis
• Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods.
• Ensure the presentation of the sales centres is maintained at a high standard at all times.
• Recruiting of sales staff and inducting new starters, delivering training.
• Ongoing training and development of the team
• Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered.
• Manage and monitor customer feedback including any follow up actions.

Role Requirements:

• Experience of selling in the new build housing industry is essential
• Experience of cost control and planning, prioritising, and organising work to meet targets
• Specialist knowledge of Sales/Marketing techniques, research, and analysis
• IT skills, excellent communication skills, both written and verbal
• A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential
• Excellent time management skills, and flexible in order to achieve results
• Good inter-personal skills and ability to deal with people from diverse backgrounds
• Confident, decisive, resilient, ability to thrive under pressure in a fast-moving environment
• Able to balance multiple priorities within a fast-changing and demanding environment
• Flexibility with working pattern & able to work weekends and bank holidays

What's on offer?

• Competitive basic salary and annual bonus
• Company car or car allowance
• Generous annual leave
• Private Healthcare
• Competitive contributory pension scheme
• Life assurance - 4 x your annual salary
• Share incentive schemes