Field Representative

We are looking for self-employed field agents on a part-time/full - time basis, that are keen to play a huge part in the ongoing success of Ascent.
You will visit customers at property addresses in order to facilitate account rehabilitation with their lender, depending on the client instruction type and/or customer preference, this will include reconnecting the customer directly with the lender, completing a full fact find face to face interview at the customer property or undertaking Zoom/video interviews. This vacancy is open to field agents that are able to cover areas in these post code clusters within
London - SE & BR
A competitive pay rate depending on type of cases worked
Flexible hours
As a field agent, you will be arranging and attending reconnection visits or face to face interviews with individuals in their homes who are currently in financial difficulties. Conducting enquires on behalf of insurance companies with regard to Personal Injury claims and Probate matters.
Processing all visits, contacting customers, subjects of claims and relevant third parties in order to obtain information in accordance with client instructions.
Working with MI and root cause data to provide and feedback and support to self-employed agents both remotely and through physical meetings/shadowing with a view to driving quality.
Experience as a field agent, preferably in debt recovery
Previous knowledge of a consumer or financial market
Driving license