Field Manager

Field Manager

Our client a well-known parking company are looking to expand their operations management team and have a new opportunity for a Field Manager (South- UK) to join the business.

As part of the current growth and expansion plans and internal transfer, they are looking for a Field Manager to join the business supporting the operational, management and commercial development responsibilities of the car park sites (cluster portfolio). This will be a remote working role, covering several car park sites across the South Region of the UK, including the southwest corridor, offering a salary of up to �42,000 depending on experience. This is a full time, permanent opportunity, working 40hours per week, Monday to Friday with the hours between, 8am to 5pm, with the requirements of working flexibility.

What will you be doing?

As a Field Manager, you will be part of the internal operations management team reporting to the Operations Manager. You will have operational responsibility for several sites, managing and supporting the first-line staff across a variety of managed or owned car park sites across the allocated portfolio of car parks.

The role will assist in ensuring consistency of services that are provided to clients and customers whilst ensuring that the standards are maintained across each car park site within your region. You will also support the ongoing development of relationships with the existing clients to deliver a professional service with a commercial focus for your region, supporting sales and revenue growth of current sites, whilst prospecting new business opportunities for exploration within your region.

• You will also be leading and engaging your regional team to ensure the highest levels of performance and customer service are achieved.
• Developing and training your team, being a role model for the company, by coaching
• and nurturing staff to succeed.
• Driving operational efficiencies to deliver results and profitability for your regional car park portfolio.
• Helping to deliver great customer service as part of our service proposition to clients and customers ensuring the brand message of the family-run car park operator of choice across your allocated portfolio of car parks.
• Ensuring all staff adhere to the set procedures on health and safety, human resources, operations, and PPE compliance for your allocated portfolio of car parks.
• Implementing and delivering new procedures, processes, and corrective actions to support site development, staff development, profitability, an efficiency of your allocated car park portfolio within your regional area.
• Attending operational meetings on a weekly basis with the SMT to support the management, required maintenance and improvement works and compliance requirements for your allocated car park portfolio.
• Ensuring project management of improvement works, site development requirements and overseeing set up and opening of new sites within your allocated regional area.
• Carrying out regular site audits with your teams to ensure that staff and site standards are maintained in line with Company and BPA standards.
• Supporting and leading on commercial development activities (in conjunction with the Business Development Manager) in your allocated are such as tariff analysis, snapshot analysis, generating data reports and prospecting current and new business opportunities to maximise revenue potential for the business.
• Continuing to build lasting relationships with clients and customers within your allocated region.

What skills will you have?

You will have a proven track record of managing a team over a large regional area, this is essential. You will have Previous multisite, retail, commercial or car park industry services/management experience, this is desirable. You will be self-sufficient and proactive in your approach and be able to work individually as well as part of a wider team to deliver the business goals. You will be able to travel to carry out operational and role requirements (driving licence is required). You will have a customer-focused approach with the ability to communicate effectively at all levels. You will have great communication, time management and problem-solving skills, with a strong financial and commercial acumen. You will have a working knowledge and understanding of employment and health and safety legislation. You will have a sound judgement and understanding of operational requirements. You will have an excellent IT skills with working proficiency in Microsoft 365 packages (Outlook, Share-Point, Teams, Word, PowerPoint, Excel).