Field Care Supervisor

Key Responsibilities

This job requires Field care supervisors to be responsible and accountable for:

General Duties and responsibility

Service Delivery

• Ensure all care and support needs are met in accordance with a person-centred care/support plan and with the continued consent of the service user or an authorised representative


• Ensure that changes in the care needs are addresses accordingly – follow the correct procedure


• Ensure privacy, confidentiality and dignity of service users is maintained at all times


• Enable service users to achieve the desired outcome by working with and not for them.


• Ensure the care team is performing their duties correctly (person-centred care plan)

Provide assistance and support with personal care needs

• Assisting clients in all aspects of personal hygiene, e.g., washing, shaving, showering and dressing.


• Assisting clients to access toilet facilities, emptying commodes and disposal of incontinence material using correct health and safety procedures. 


• Continence management


• Assisting clients to take care of the skin, teeth, hair and nails.


• Helping with catheters management


• Using manual handling equipment safely and correctly

Provide assistance and support with medication needs

• Assisting with medication in accordance to the care plan


• Collecting and delivering prescriptions if and when required


• Completing relevant medication logs and reporting any inconsistencies ensuring the carers are completing this


• Identify training needs, checking carers competencies, updating information in medical reviews

Provide assistance and support with nutritional needs

• Ensuring carers prepare meals, snacks and drinks according to the service users’ choice


• Monitoring food and drink intake


• Assisting with feeding when required


• Proactive in supporting service users to seek advice on dietary requirements


• Supporting service users who have diabetes with meal plans

Provide assistance and support with General domestic tasks

• General domestic cleaning ensuring tasks are completed to a high standard


• Where appropriate facilities are available, assist with laundry washing and drying


• Essential shopping as and when required

Quality management

• Responsible for maintaining and improving knowledge, competencies and skills


• Ensure all required care records are accurately maintained


• Ensure all communication and medication logs are accurately maintained


• Promptly report any issues concerning the care, support, well-being or behaviour of the clients to the office or the on – call manager. 


• Carry our team supervisions

Safeguarding

• Follow national and local safeguarding requirements and report all concerns immediately