Facilities Manager

Facilities ManagerManufacturing / Industrial SiteSuffolk£45,000 to £50,000Insight Executive are recruiting for a Tier-1 FM Service Provider to recruit for an exceptional Facilities Manager for a fast-paced contract in Suffolk. In the role of Facilities Manager, you will be working on a manufacturing site to oversee the delivery of the full range of Soft FM Services.The site is located in the Suffolk / Essex / Cambs area, and the contract is to provide the cleaning, security, catering, waste and grounds maintenance services with a team of direct reports and specialist contractors.Purpose of the job - Facilities Manager.
* Oversee an IFM contract to a high standard in line with the SLA.
* Act as a point of contact for department heads.
* To work as part of a team ensuring high standards service delivery, customer satisfaction and contract retention.
* Drive Service excellence throughout the onsite teams.
* Maximise customer satisfaction and help maintain a good working relationship with the site client representatives and customers.
* To effectively manage and develop, undertake appropriate training, and staff development.
* To initiate food safety, H&S policies, processes, and procedures and ensure that all staff reporting to the function understand these, are trained in them and apply these procedures at all times.
* To comply with procedures, Health and safety and all legislative requirements.
* Adhere to all site compliance and Audit process and procedures
* Check with teams daily that all work is being carried out satisfactorily and in accordance with work schedules and to the standards required.
* Manage the site security team in line with procedures.
* Work with all department managers ensuring the operational aspects of the service are adequately covered.
* Report on all matters and ensure incidents are reported and appropriate follow up actions are implemented.
* Client and stakeholder liaison regarding security procedures and ensure policies are followed.
* Responsible for the manpower planning on security shift patterns, including shift rota patterns.
* Manage the quality and hygiene of food from delivery through to service ( HACCP)
* To be responsible for ordering materials, managing invoices, effective stock control mechanisms and collection of income in accordance with policy.
* To reconcile income and expenditure monthly Account Managers and to control financial performancePerson Spec
* Proven experience of developing profitable relationships for multisite contracts
* Knowledge and experience of Facility management is highly desirable
* Experienced in leading company initiatives and change management processes
* Experience in identifying and selling new business
* Strong communication, and negotiation skills
* Excellent client relationship management
* Experience working in a regulatory & compliant environment
* Good knowledge of Microsoft Office and associated programmes
* H&S Qualification - IOSH Food safety level 3
#J-18808-Ljbffr