Facilities Helpdesk Administrator Facilities · London

We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.Salary : Up to £29k DOELocation : Based from London ZooContract Type : PermanentHours: 40 hours per weekResponsibilities to include but not limited to:Monitoring the Facilities Helpdesk email and logging jobs;Actively monitoring open jobs including chasing engineers for updates and allocating jobs to engineers;Raising purchasing orders for engineers and other team members as required;Allocating PPM tasks to engineers;Scanning compliance documentation (in-house and sub-contractor);Reviewing documentation and raising any issues to either the Technical Site Managers or Compliance Manager;Raising remedial actions following inspections;Assisting the team with the raising of quotes as required;Logging monthly overtime for approval by the Line Managers/Account Director;Monitoring and ensuring engineer training records are up to dateProvide updates to client H&S team routinelyProcessing quotes, invoicing, and spends trackersKey Requirements:Previous helpdesk experience is desirableStrong IT skills including Microsoft OfficeExcellent and telephone and email manner, with solid communication and interpersonal skillsConfidence in taking initiative and being proactive to resolve issuesWe establishedParetoFacilities Management tocreate the most service focused, customercentric, facilities management company in the UK.Weoperate with anentirely flexible model thatallows us to build our servicesolution around each organisation wepartner with. We believe in account management and our teams are formed ofprofessionals qualified to the highest levels within FM.Weapplyintellect and intuition toourserviceoffering, embracing technology and innovation at everyopportunity,to deliver exceptional service.
Facilities
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London
Facilities Helpdesk AdministratorWe established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK.Loading application formAlready working at paretofm?Let’s recruit together and find your next colleague.
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