Facilities Help Desk Coordinator

Our client is looking for a Facilities Maintenance Coordinator to join their growing team, who deal with planned and reactive maintenance nationally. This company specialise in providing maintenance support to national high street retailers of specialist designer brands.
This is an established company who have a great team dynamic. They are a warm and friendly medium sized company.
We are looking for an experienced Facilities Maintenance Coordinator to join them who has planned and reactive maintenance coordinating experience, or someone who has worked within a similar role diarising and scheduling for some kind of Engineers.
Have you had previous experience within a Facilities/Maintenance Coordinator, or have you scheduled for Engineers before?
If so, read on…
This is a busy buzzy role where you will look after your clients account assisting and servicing your client or you may have a number of small accounts who you dedicate your excellent customer service skills to. You will liaise with lots of different end users from Senior Managers to Engineers and subcontractors.
Based in a friendly department, this will suit someone organised ideally with a background in Facilities Maintenance.
Duties:
Reacting to facility issues or repair requests and raising jobs on the internal system.
Monitoring inboxes
Coordinating Engineers appointments
Problem solving and working through queries
Working on planned and reactive maintenance requests
Checking progress and updating clients
Producing purchase orders closing calls
Preparing quotes
As you will be allocated an account immediately, we are looking for someone who has recently worked in a reactive maintenance role who is used to coordinating Engineers and Subcontractors and ideally understands permits of work and risk assessments but this is not essential.
This company is growing and expanding and moving to newly refurbished offices so this is an exciting time to join the team !!! They offer progression and opportunities.
Job Types: Permanent, Full-time
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