Facilities Coordinator *Permanent - Sunderland*

Exciting Opportunity: Facilities Coordinator! Office Angels is delighted to be supporting our esteemed client, a leading facilities management company based in Sunderland, with the recruit of a Facilities Coordinator. As the Facilities Coordinator, you will play a vital role in ensuring the smooth operation of the business centre, by providing top-notch customer service to contractors, tenants, and visitors. This dynamic role offers an opportunity to work in a professional environment with ample career development prospects. Location: Sunderland City CentreContract Details: Permanent, full time, Monday - Friday, 37.5 hours per week, between standard office hoursParking: Parking available within a 10-minute walk to a retail complex, close to all public transport linksSalary: £23,400Benefits & Perks:25 days of holiday per year, plus bank holidays, and birthday leave (1 day of leave on your birthday)Participation in the company's pension scheme (5% employee, 3% employer contribution)Discretionary annual bonus schemeEmployee Assistance Programme (EAP)Cycle-to-work schemeRange of discounts and offers, such as gym membership discounts and eye care vouchersResponsibilities:Provide information, advice, and guidance to contractors, tenants, their staff, and visitors through various communication channelsCover front-of-house duties and handle incoming calls and emails, ensuring messages are appropriately addressedAssist tenants with resolving problems by responding to help-desk inquiries and urgent maintenance callsNotify appropriate personnel of any security concerns or incidentsSupport team with operational tasks and responsibilitiesAssist with ESG tenant engagement activities and tenant eventsConduct contractor site inductions and maintain documentationAttend contractor meetings, providing assistance as neededManage petty cash for business expensesCoordinate contractors on site and assist in scheduling upcoming works and projectsEnsure cleanliness, safety, and maintenance standards are met through weekly walk throughs and coordination with contractorsMaintain awareness of building projects and events to provide optimal support to tenantsAssist in maintaining compliance with health and safety regulations, including emergency preparedness and evacuation proceduresCommunicate fire risk assessments and H&S reports to tenants and clientsProvide regular operational updates to the General ManagerDemonstrate flexibility in working hours as requiredPerform other general and administrative tasks as requiredKnowledge, Skills, Qualifications, Experience:Experience in self-managed, front-of-house, or customer service role, coupled with exposure to facilities management services, or administration experienceEnthusiasm, passion, and unwavering commitment to delivering exceptional customer serviceAccountable attitude, able to work independently and take initiativeConfident, outgoing personality with a professional demeanourStrong prioritisation skills, ensuring timely completion of tasksExcellent verbal and written communication skills, with tact, diplomacy, and confidentialityProficiency in Microsoft Office Suite and OutlookFamiliarity with social media platforms such as Instagram, LinkedIn, and FacebookStrong planning, organisational, and communication abilities, capable of managing multiple tasks effectivelyKeen eye for detail and ability to thrive in a deadline-driven environmentUnderstanding of health and safety legislation; IOSH Managing Safely qualification - desirableHow to Apply: To apply for this role, please submit your CV today! Please note, due to the high volume of applicants, we cannot provide individual feedback. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
#J-18808-Ljbffr