Facilities & Client Support Assistant - Edinburgh

Region
1
EMEA
Practice group
1
International Operations
Office
1
Edinburgh
Position type
1
Permanent
Summary
1
Eversheds Sutherland represents the combination of two firms with a shared culture and commitment to client service excellence. We are each known for our commercial awareness and industry knowledge and for providing innovative and tailored solution for every client. As a full service law firm, we act for the public and private sector across the UK, Europe, Middle East, Africa, Asia and the USA providing legal advice to clients across its company commercial, human resources, litigation and dispute management, and real estate practices.With 70 offices across 34 countries worldwide, we have become one of the largest law firms in the world and a great place to work and develop your career. General:
The role is made up of three role types: Client Support Assistant, Facilities Support Assistant and Administration to ensure that all external and internal client areas are to the required Eversheds Sutherland standards, and that the building is ready for operations at all times. To ensure that the environment is friendly but professional and very team orientated.
The main duties involve:
Reception desk meet & greet in line with Client Excellence standards
The operation of software systems that control meeting room bookings, car parking, visitor badges, catering requirements and general meeting room set up.
Physical setting up of meeting rooms as per the booking information, to ensure the layout and functionality and the AV equipment is as requested.
Ensuring the client area, meeting rooms and the whole of the client hospitality suite areas are kept to the highest standards at all times.
Liaise with our external caterers to ensure refreshments are provided when and where necessary and to the highest standard.
The operation of integrated telephone and intercom systems.
The provision and control of security access passes in conjunction with the external security provider..
Supporting the team to control and monitor all stationery supplies inclusive of purchasing, storage and delivery.
Record FM jobs and tasks on Remedy and other reporting procedures
Supervision of 3rd party contractors, permit controls and RAMS.
Eversheds Sutherland is the name and brand under which the members ofEversheds Sutherland Limited (Eversheds Sutherland (International) LLPand Eversheds Sutherland (US) LLP) and their respective controlled,managed and affiliated firms and the members of Eversheds Sutherland(Europe) Limited (each an "Eversheds Sutherland Entity" and together the"Eversheds Sutherland Entities") provide legal or other services toclients around the world. Eversheds Sutherland Entities are constitutedand regulated in accordance with relevant local regulatory and legalrequirements and operate in accordance with their locally registerednames. The use of the name Eversheds Sutherland, is for descriptionpurposes only and does not imply that the Eversheds Sutherland Entitiesare in a partnership or are part of a global LLP. The responsibility forthe provision of services to the client is defined in the terms ofengagement between the instructed firm and the client.
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