Fabric Fulfilment Administrator

Reportingto: Fabric Orders Assistant and Fabric Purchasing AssistantHours: Monday to Friday 9am - 6pmLocation: Radnor Studios, SW3 4BP, 103Pimlico Road, SW1W 8PH and home.Level: Entrylevel/JuniorAbout us:Rose Uniacke is an award-winning modern luxury interiordesigner based in London, known for her range of contemporary interiordesigns, antique curation, and self-designed furniture, lighting, andfabrics. Rose Uniacke launched her first fabric range in September2017. Originally conceived to serve her interior design and antiquebusiness, Rose was persuaded to make some of her favourite fabricsmore widely available, working closely with mills and artisans toproduce beautiful practical cloth of the finest calibre. Rose UniackeFabric is a rapidly expanding department with over 400 fabrics in thecurrent collection.About the role:The Fabric department is seeking an enterprising andproactive full-time Fabric Fulfilment Administrator to support thecritical path of fabric from mills to our warehouse and ultimatelyinto the hands of the customer. As a new role within the growingFabric department, you will have the opportunity to work across arange of responsibilities in the product team, dividing your timeequally between purchasing support and orders support.Due toyour unique position in the team, working across both mill andwarehouse functions, you will be able to offer valuable insights andseek operational efficiencies. You will also be able to developsuccessful relationships with team members and external suppliers.Main responsibilities:Purchasing SupportSupport in the creation ofFabric and Paint POs for order fulfillment/stock as instructed by thePurchasing Assistant.Overseeing the administration ofpurchase orders, production, and delivery timelines. Updating thesales team and all internal systems as required.Support inthe receipt of stock at the warehouse, ensuring it matches deliverypaperwork.Assisting with fabric lead time enquiriesrequested by the sales team and/or Orders Assistant.Dispatching CFAs to customers from the office/showroom.Orders SupportEntering sales ordersinto the warehouse system accurately and efficiently, making sure thatany special instructions and export requirements are followed through.Ensuring goods are processed and dispatched in the minimumtimeframe, following up with requested actions at the warehouse asneeded.Liaising with the sales team and instructing thewarehouse in response to QC flags.Liaising with thewarehouse regarding goods in transit to customers when required.Ensuring that all international client shipments clearcustoms in a timely and efficient manner, assisting with the provisionof additional information as/when required.Supportingoverall maintenance of orders in the warehouse system, includingmonitoring the backorders report.ProductSupportBuilding an understanding of quality standards toinform decision-making.Management of inbound post and theback-of-house sample library.Recording data related towarehouse processing and suppliers, offering insights and feedback toproduct team members.Idealcandidate:Keen interest in luxury textiles andthe processes involved in fabric purchasing and fabric/paint orderfulfilment. 1 year of textile/commercial fabric experience is desiredbut not necessary.An understanding of excellent andefficient customer service with an eagerness to apply this to aback-of-house setting.Knowledge of shipping and customsprocesses.An acute eye for detail and a thorough, accurateworker who takes ownership of their responsibilities.Abilityto work as a team member as well as remaining self-motivated andproactive.Highly organised and able to work under pressure,prioritise, and complete tasks fully. This includes balancing datainputting/administration alongside other daily duties.Ability to think laterally, work collaboratively, andcommunicate effectively with other staff members and third-partyorganisations.Aptitude for building relationships.Ability to think around problems and understand them from theperspective of the customer, the sales team, and thewarehouse/suppliers.Adaptable to changing priorities anddisplays problem-solving skills in a fast-paced environment.If you are interested in applying forthis role please send a copy of your cover letter and CV to
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