Expert Product Manager - Fraud

Vonage Product Management Mission: The Vonage API Communications Group is an emerging leader in the $10B+ cloud communications platform (CPaaS) market. Customers such as Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world.Why this role mattersAs Vonage API Platform global communication networks and channels grow the greater the need for implementing carrier and country regulation changes and fraud management to stop bad actors using our platform.This is a pivotal role in the Product Team working transversely with our Product Managers and business owners to solve and assist in the implementation of software based fraud and vetting products.We are looking for an experienced Product Manager to lead product development of our anti-fraud and vetting portfolio. As an expert product manager within the team you will be responsible for driving innovation within the portfolio, prototyping and developing new solutions and driving growth across the portfolio as well as supporting core product managers with product development and delivery of the existing portfolio. What you will doOwn the Vonage fraud prevention roadmap by working with Carrier, Security, Legal, and individual Product Managers to provide technical solutions and manage deliveryResearch and test new anti-fraud innovations, build prototypes, evaluate solutions and develop business cases for new product development.Work with customers, partners, internal stakeholders and industry bodies to identify new market opportunities for growth, and to foster constructive industry collaboration to protect customers, end consumers, and carriers. Provide technical leadership to support experienced Product Managers through the product development process of developing technical solutions to address anti-fraud requirementsWork with the Head of Fraud & Regulatory Product on portfolio strategy, quarterly business reporting & planning cycles.What you will bringExperience working on-the-ground delivering fraud or compliance solutions for SaaS providers or similar servicesSubject matter expertise on fraud attack vectors and regulatory compliance requirementsUnderstanding of software development and processes within security and compliance realmAbility to work with different stakeholders across the business from software Engineers through to Finance, Security, Legal and Operations teamsWhat is required for applicationRequiredStrong knowledge and experience in areas including telecom fraud and regulations, KYC, and Data Sovereignty, Cloud SecurityPrevious experience of working with engineers to identify and implement fraud and compliance fixes and solutionsStrong knowledge in data protection and compliance, security-oriented cloud services, fraud vector analytics, and threat detection and preventionProven experience working as a business subject matter expert or in a leadership capacity within fraud & regulationsMinimum 3 years experience in a relevant sector and functionMinimum 3 years of Product or Operational Management experienceExperience in telco, cloud or finance industries preferred Computer Science degree or similar technical qualification or BSc/BA in law, finance, business administration or related fieldIn-depth knowledge of telecom industry’s compliance and regulationsMethodical and diligent with outstanding planning abilitiesAn analytical mind able to “see” the complexities of procedures and regulationsExperience with Agile methodologies & tools (e.g. Scrum, Kanban)Experience using Jira, Confluence and project management toolsAble to work with data in formats such as CSV, XML, JSON, etc.What is in it for youIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
Candidates must reside in the UK already, please confirm?
*
If you are an employee referral, please list the name of the employee who referred you.
Have you previously been employed by a Vonage business entity?
*
Please select
Are you currently employed by a company within the Ericsson Group (Ericsson, RedBee Media, and FYI Television in the US, Cradlepoint, Iconectiv (Telcordia), or Emodo)?
*
--
If No, have you previously been employed by a company within the Ericsson Group (Ericsson, RedBee Media, and FYI Television in the US, Cradlepoint, Iconectiv (Telcordia), or Emodo)?
*
--
Are you authorized to work in the country of this job for any employer?
*
--
Will you now or in the future require company sponsorship for continued employment?
*
--
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Vonage’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Voluntary Self-Identification of Disability Form CC-305
Page 1 of 1
OMB Control Number 1250-#####
Expires 04/30#####6
Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Vonage’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
Gender
Please select
Gender
Are you Hispanic/Latino?
Please select
Are you Hispanic/Latino?
Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status
Please select
Veteran Status
Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Numbe##########005
Expires 04#####2026
Why are you being asked to complete this form?We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
Disability Status
Please select
Disability Status
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr