Experience Day Nottingham - Inbound Sales

Wednesday 19th June 2024

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Are you exploring new hybrid opportunities?
Do you have a keen interest in joining the world of sales, where you can boost your income with fantastic commission opportunity?
Would you like to look inside our brand new Domestic & General building in Nottingham, and learn all about what it is like to work for us?
If so, we would like to welcome you to join us for our Experience Day!
It’s a chance to take a tour of your future office, meet a range of people across the business including managers and fellow advisors and most importantly, learn more about the role of Customer Sales Advisor.
On the day:
You will learn about D&G’s history, our company values as well as future, exciting plans for the business. You will even get to meet some of our agents, so you can really understand what your day to day working life would be like!
With our brand-new state of the art offices being situated right next to the train station we are easily accessible. Plus, there will be snacks, drinks and an opportunity to network!!
That's not all! By attending the Experience Day you will be guaranteed an interview!
Who are we?
We’re Domestic & General (D&G), a proud partner to many leading manufacturer and retail brands worldwide, providing appliance breakdown protection. Basically, if someone’s fridge, dishwasher or even their boiler breaks down, they can rely on us to sort it out. In the UK alone, almost 9 million customers do.
What will you be doing if you join us as a Customer Sales Advisor?
Act as the first point of contact for customers who need help.
Assist customers calling to register their appliances.
Use your wit, charm and best sales patter to upsell our products.
Build rapport with our customers and get to know their needs.
Help each customer find the best protection package for them.
So, what do we need from you?
Previous experience in fast paced environments such as Sales, Customer Services, Hospitality and Retail
You will be a brilliant communicator and an excellent listener, with the ability to make recommendations based on what customers talk to you about.
Excellent attention to detail. Our customers mean a great deal to us, so want to get things right first time.
You’ll be a team player dedicated to providing the best customer experience.
You’ll be calm, cool, and relaxed; able to juggle tasks while working quickly.
Sound good? There’s more...
The position is hybrid, so you will spend some days in the office and the rest of the time you can work at home. You’ll just need to have broadband access. We have a flexible WFH policy which allows for greater work life balance.
You’ll work a flexible 37.5-hour shift across the following hours: Monday – Friday: 08:00 – 20:00, Saturdays: 08:00 – 18:00 and Sundays: 09:00 – 18:00.
What are these benefits?
A starting salary of £23,000 per year + average bonus earning potential of £8,700 per annum
Full training – with clear career progression opportunities.
Regular incentives – with some pretty great prizes.
Sales bonuses - each month you’ll get the chance to earn some extra take-home pay.
Annual leave – 33 days (including bank holidays).
A free annual D&G protection plan – we want you to see how great the product you’re selling is. There are discounted rates for family and friends too.
Employee assistance programme – free support and advice on relationships, physical and mental health, financial assistance and more.
Health and wellbeing – discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy.
Pension scheme – matched employer contributions up to 5% of basic salary
Life assurance – employer funded cover of 4x basic salary.
Employee discounts – access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers.
For over a hundred years, Domestic & General have been a trusted provider of aftercare for millions of domestic appliances. Today, we’re the UK’s leading provider of appliance breakdown protection, developing products and services to meet your needs.
We provide protection, maintenance and support for a broad range of domestic products and consumer electronics, ranging from televisions to washing machines to boilers.
We look after 23.9 million products and, through our expert service network, we repair or replace 2.9 million appliances every year*.
It’s our mission to keep your world running by delivering a service that never lets you down.